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Error 0xC004F074 when trying to activate MS Office 2013 on Windows Server 2008 R2 Ent

    질문

  • The setup:

    Microsoft Windows Server 2008 R2 Enterprise

    Microsoft Office 2013 Standard

    Update mentioned in  KB2757817 has been installed.

    KMS service installed and the corresponding key for MS Office 2013 entered. The service itself works fine from external computers:

    slmgr.vbs /dlv 2E28138A-847F-42BC-9752-61B03FFF33CD
    ---------------------------
    Windows Script Host
    ---------------------------
    Software licensing service version: 6.1.7601.17946

    Name: Office 15, KMSHostVL edition
    Description: Office 15, VOLUME_KMS channel
    Activation ID: 2e28138a-847f-42bc-9752-61b03fff33cd
    Application ID: 0ff1ce15-a989-xxxx-xxxx-xxxxxxxxxxxx
    Extended PID: 55041-00206-234-486666-03-xxxx-xxxx.xxxx-xxxxxxx
    Installation ID: 01683679734050124078134659xxxxxxxxxxxxxxxxxxxxxxxxxxx
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88342
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88343
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88345
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88344
    Partial Product Key: xxxxx
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 1/30/2013 9:39:30 AM

    Key Management Service is enabled on this machine
        Current count: 4
        Listening on Port: 1688
        DNS publishing disabled
        KMS priority: Normal

    Key Management Service cumulative requests received from clients
        Total requests received: 4
        Failed requests received: 0
        Requests with License Status Unlicensed: 0
        Requests with License Status Licensed: 0
        Requests with License Status Initial grace period: 4
        Requests with License Status License expired or Hardware out of tolerance: 0
        Requests with License Status Non-genuine grace period: 0
        Requests with License Status Notification: 0

    ---------------------------
    OK   
    ---------------------------
    However, I can't activate MS Office 2013 running on the same server:
    cscript ospp.vbs /sethst:servername
    cscript ospp.vbs /act

    Microsoft (R) Windows Script Host Version 5.8
    Copyright (C) Microsoft Corporation. All rights reserved.

    ---Processing--------------------------
    ---------------------------------------
    Installed product key detected - attempting to activate the following product:
    SKU ID: b13afb38-cd79-4ae5-xxxx-xxxxxxxxxxxx
    LICENSE NAME: Office 15, OfficeStandardVL_KMS_Client edition
    LICENSE DESCRIPTION: Office 15, VOLUME_KMSCLIENT channel
    Last 5 characters of installed product key: xxxxx
    ERROR CODE: 0xC004F074
    ERROR DESCRIPTION: The Software Licensing Service reported that the product could not be activated. No Key Management Service (KMS) could be contacted. Please see the Application Event Log for additional information.
    To view the activation event history run: cscript ospp.vbs /dhistorykms
    ---------------------------------------
    ---------------------------------------
    ---Exiting-----------------------------

    'servername' is the same used by external instalaltions of MS Office 2013 that contacted the KMS service successfully. The host name used resolves correctly, firewall is open for KMS service' port(s).

    How do I handle this situation? Reinstalling MS Office didn't help. If it's important, 25-days test period has ended.

    No entries are present in Application Event log referring to the above error.


    2013년 1월 30일 수요일 오전 3:01

모든 응답

  • Thanks for the links. Alas, they were not very helpful. However, I noticed this:

    > cscript ospp.vbs /dstatus
    Microsoft (R) Windows Script Host Version 5.8
    Copyright (C) Microsoft Corporation. All rights reserved.

    ---Processing--------------------------
    ---------------------------------------
    SKU ID: b13afb38-cd79-4ae5-xxxx-xxxxxxxxxxxx
    LICENSE NAME: Office 15, OfficeStandardVL_KMS_Client edition
    LICENSE DESCRIPTION: Office 15, VOLUME_KMSCLIENT channel
    LICENSE STATUS:  ---NOTIFICATIONS---
    ERROR CODE: 0xC004F056
    ERROR DESCRIPTION: The Software Licensing Service reported that the product coul
    d not be activated using the Key Management Service (KMS).
    Last 5 characters of installed product key: xxxxx
            DNS auto-discovery: KMS name not available
            KMS machine registry override defined: xxxxxx:1688
            Activation Interval: 120 minutes
            Renewal Interval: 10080 minutes
            KMS host caching: Enabled
    ---------------------------------------
    ---------------------------------------
    ---Exiting-----------------------------

    The above error code means that the computer may not be activated using KMS service. I would appreciate any confirmation that a MS Office 2013 installed on server running KMS service may not be activated using KMS on the same server (i.e., MAK activation should be used instead).


    2013년 2월 1일 금요일 오전 6:21
  • Perhaps I should re-formulate question in this manner:

    Is it at all possible to activate MS Office 2013 Standard on Windows Server 2008 R2 Enterprise via KMS service installed on the same server?

    If not, I would appreciate any sensible comment on the above data. Thanks.

    2013년 2월 6일 수요일 오전 2:29
  • hi,

    Got Error 0xC004F074
    On Office 2013 KMS client over windows 7

    Any known Isuue?

    tnx

    2013년 3월 26일 화요일 오전 8:40
    1. Run CMD.exe as administrator
    2. Execute this command to find your KMS host name in any computer with office 2013 activated: C:\Program Files (x86)\Microsoft Office\Office15>cscript ospp.vbs /dstatus.

    You will found that KMS machine name from DNS: Host1:1616

    1. Then set the KMS host name in the computer that with office 2013 deactivated with command: C:\Program Files (x86)\Microsoft Office\Office15>cscript ospp.vbs /sethst: Host1
    2. Set the KMS host connect port with command: C:\Program Files (x86)\Microsoft Office\Office15>cscript ospp.vbs /setprt:1616
    3. Final step to activate the office 2013 with command: C:\Program Files (x86)\Microsoft Office\Office15>cscript ospp.vbs /act
    2018년 5월 3일 목요일 오전 4:42