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RTM -> 1511 업그레이드 실패 RRS feed

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  • 안녕하세요

    Windows 10 RTM(10240) 버전에서 Windows 10 1511 버전으로 업그레이드 설치파일을 이용해 업그레이드를 하는데

    일부 PC에서 업그레이드가 거의 끝날때 즈음에 'Windows 10을 설치할 수 없습니다.  Migrate-Data 작업 중 오류가 발생하여 Second Boot 단계에서 설치가 실패하였습니다.' 메시지가 나오며 롤백이 되어 다시 Windows 10 RTM(10240) 으로 돌아가는

    증상이 나타났습니다

    관련하여 MS 엔지니어에게 문의하니 Resolve Windows 10 upgrade errors 페이지 링크를 알려주더라구요

    가서 내용을 살펴보니 로그를 확인해봐야 한다는데 아래처럼 여러가지 경로가 나오는데 어떤로그에서 어느부분을 봐야하는지

    확인하기가 어렵습니다

    이 부분에 관해 참고할만한 가이드나 조언을 주시면 감사하겠습니다

    Phase: Location

    Description

    When to use

    setupact.log

    Down-Level:
      $Windows.~BT\Sources\Panther

    Contains information about setup actions   during the downlevel phase.

    All down-level failures and starting point   for rollback investigations.
      This is the most important log for diagnosing setup issues.

    OOBE:
      $Windows.~BT\Sources\Panther\UnattendGC

    Contains information about actions during the   OOBE phase.

    Investigating rollbacks that failed during   OOBE phase and operations – 0x4001C, 0x4001D, 0x4001E, 0x4001F.

    Rollback:
      $Windows.~BT\Sources\Rollback

    Contains information about actions during   rollback.

    Investigating generic rollbacks - 0xC1900101.  

    Pre-initialization (prior to downlevel):
      Windows

    Contains information about initializing   setup.

    If setup fails to launch.

    Post-upgrade (after OOBE):
      Windows\Panther

    Contains information about setup actions   during the installation.

    Investigate post-upgrade related issues.

    setuperr.log

    Same as setupact.log

    Contains information about setup errors   during the installation.

    Review all errors encountered during the   installation phase.

    miglog.xml

    Post-upgrade (after OOBE):
      Windows\Panther

    Contains information about what was migrated   during the installation.

    Identify post upgrade data migration issues.

    BlueBox.log

    Down-Level:
      Windows\Logs\Mosetup

    Contains information communication between   setup.exe and Windows Update.

    Use during WSUS and WU down-level failures or   for 0xC1900107.

    Supplemental rollback logs:
      Setupmem.dmp
      setupapi.dev.log
      Event logs (*.evtx)

    $Windows.~BT\Sources\Rollback

    Additional logs collected during rollback.

    Setupmem.dmp: If OS bugchecks during upgrade,   setup will attempt to extract a mini-dump.
      Setupapi: Device install issues - 0x30018
      Event logs: Generic rollbacks (0xC1900101) or unexpected reboots.


    • 편집됨 dayfly 2017년 2월 21일 화요일 오전 1:48
    2017년 1월 16일 월요일 오전 7:50