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Skype for Business -Conference Call RRS feed

  • Question

  • 

    Whenever a user logining into Conference, he joins with pause sign.Other participants can see on their screen that he is paused.Please suggest if anyone faced this issue.

    -James

    Thursday, January 19, 2017 8:40 PM

All replies

  • Hi James,

    Did you mean this specific user could not have audio/video after he join meeting?
    Have you configure this specific account on another PC to check if the issue persist?

    To this issue, please refer to the following steps to troubleshoot it:

    1. Configure his account on another PC to have a test
    2. Rebuild his Lync profile on this PC for this specific account
    3. If this issue occur to specific user on other PCs, please run the following command for working user and problematic user to compare their AD attributes if there are any differences: Get-CsUser <alias>

    If there are any issues, please be free to let me know.


    Best Regards,
    Jim Xu
    TechNet Community Support


    Please remember to mark the replies as answers if they helped.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Friday, January 20, 2017 8:15 AM
    Moderator