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Wierd Outlook Issue RRS feed

  • Question

  • Hi all,

    My boss was archiving some emails and all of a sudden the archived email inbox where it shows your emails comes up with "nothing to show here.

    Not sure what is going on, but the Inbox shows there are supposed to be 1704 unread emails there.

    For some reason they are not showing up 

    Below is a screenshot of what she is getting any and all help would be greatly appreciated.
    Thank you in advance.

    IKE

     
    Monday, May 16, 2016 8:14 PM

Answers

  • Hi,

    How did your Boss archive the emails to this archive mailbox "CIDVER sbw 2016 archive"? Import mails manually or applied any rules? Are these missing messages available in OWA?

    When you click the Inbox folder for this mailbox, please check the connection status in the lower-right corner of the Outlook windows.

    Please click Send/Receive to Update Folder manually, and confirm if there is any error in send/receive process. If the connection status indicates it is disconnected, please remove this account then add it back to have a try.


    Regards,

    Winnie Liang
    TechNet Community Support


    Please mark the reply as an answer if you find it is helpful.

    If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Tuesday, May 17, 2016 2:50 AM
    Moderator

All replies

  • Hi,

    How did your Boss archive the emails to this archive mailbox "CIDVER sbw 2016 archive"? Import mails manually or applied any rules? Are these missing messages available in OWA?

    When you click the Inbox folder for this mailbox, please check the connection status in the lower-right corner of the Outlook windows.

    Please click Send/Receive to Update Folder manually, and confirm if there is any error in send/receive process. If the connection status indicates it is disconnected, please remove this account then add it back to have a try.


    Regards,

    Winnie Liang
    TechNet Community Support


    Please mark the reply as an answer if you find it is helpful.

    If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Tuesday, May 17, 2016 2:50 AM
    Moderator
  • Have a similar issue with one of my mailboxes. If I click on it it says "we didn't find anything to show here", even though new mail is showing in the shortcuts in the left-hand pane. Left clicking on mailbox and opening in a new window will open it and show the mail. Running a search also reveals the emails.
    Monday, October 21, 2019 11:55 AM