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Lync call to new number option greyed out RRS feed

  • Question

  • Hi guys,

    Any ideas on why the call to new number option is greyed out in our Lync clients? Please see the attached screenshot.

    http://tinypic.com/r/5xtldk/7

    Thanks a lot,

    Alex.

     

     


    Alexandru Zamfir Probitas International Bucharest, ROMANIA
    Tuesday, April 12, 2011 10:55 AM

All replies

  • Is that user enable for Enterprise Voice and do you have mediaiton services connected to a PBX or media gateway?
    Jeff Schertz, Microsoft Solutions Architect - Polycom | MVP | MCITP: Enterprise Messaging | MCTS: OCS
    Tuesday, April 12, 2011 1:00 PM
    Moderator
  • Yes and yes. :)

    Also enterprise voice is working fine. I am able to call users on their PBX extensions and also to call external PSTN destinations.

    Thanks a lot Jeff.


    Alexandru Zamfir Probitas International Bucharest, ROMANIA.
    Tuesday, April 12, 2011 1:09 PM