none
Skype web app call not finding page RRS feed

  • Question

  • Hi,

    I am trying to connect to a skype web app call, but it can not reach the page.

    I have tried uninstalling skype web app with the troubleshooter. It uninstalled it but the site is still unavailable.

    Other members of the meeting wer succesfull at joining.

    I have also tried configuring my firewall and using a different browser.

    Thursday, September 12, 2019 7:54 AM

All replies

  • Hi Miha,

    when you re-install the web component you need to run bootstrapper aswell or better: you run the deployment wizard.

    kind regards

    Thursday, September 12, 2019 11:05 AM
  • Hi Miha Kopac,

    Is it an internal meeting or created by external users?

    Does the organizer use Skype for Business on-premise server or Skype Online service?

    Is there any error when you access the site? Please provide a screenshot about the error.

    I noticed that other members were able to join the meeting, I think it may be some issues on your machine side.

    Please compare the network configuration with others, such as DNS.

    Review the meeting url you got (For example: https://meet.domain.com), run “nslookup meet.domain.com” in CMD to check if it could resolve any IP address.

    In addition, have a try to add the meeting URL to the trusted sites, and please check if there is any third-party application that block the traffic.


    Best Regards,
    Shaw Lu


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Friday, September 13, 2019 7:29 AM
    Moderator
  • Hi,

    Is there any update on this case?

    Please feel free to drop us a note if there is any update.

    Have a nice day!


    Best Regards,
    Shaw Lu


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Thursday, September 19, 2019 9:17 AM
    Moderator