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Outlook 2013 Manual Archive doesn't work, only create empty folder RRS feed

  • Question

  • Hi all,

    I posted this question before in Microsoft community and suggested to ask in this forum.

    I cannot manually archive my email, i.e. all older mail than 1-Jan-2015. The process was running, but only creating empty folder under archive (pst) and all email still remain in current mailbox.

    Details of my system:

    - MS Windows 7

    - Outlook 2013

    - connect to exchange server through LAN

    - received/sent time same as 'modified' time.

    I can do manually moving email to archive PST, but I cannot do anything with my outlook when the process is running.

    Please help....

    Thursday, January 14, 2016 1:39 AM

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