Auto adding contacts from Lync 2010 to Exchange Server 2007 SP2/SP3 not working RRS feed

  • Question

  • Have a problem with the auto synchronizing of the Lync and Outlook contact lists. We have an on-premise Lync 2010 (not multi-tenant) and there is a lot of different domains using this Lync server. Because of that we have decided to hide every user from the Lync address book with absconfig. This is simply because users in one domain is not gonna be able to search users from a different domain. Some domains has their own Exchange 2007 server, some uses our on-premise Exchange 2010 SP2 server, and several other are using Office 365.

    1. Every domain which uses our Exchange 2010 server has the integration working and all the contacts are being added automatically from the contact list in the Lync clients.

    2. Every domain who is using Exchange from Office 365 has the integration working and all the contacts are also in this scenario, added automatically.

    3. Every domain with their own on-premise Exchange 2007 SP2/SP3 server can't get the auto synchronization to work.

    The Lync client for the users with the Exchange 2007 servers shows that MAPI and EWS status is OK, as in all of the three scenarios mentioned above. Autodiscover and EWS is correctly, configured. Also verified that it is possible to choose "add to Outlook" from the Lync client and I can perfectly fine add the contact, and after on be able to search for it in the Lync client. Show more in Outlook is also working in the Lync client together with any other Outlook-Lync integration.

    This solution that forces the users to handle their all their contacts locally in Outlook is perfect for our infrastructure but that depends on that the integration will work for users with Exchange 2007.

    Somebody with any idea?
    Saturday, October 13, 2012 2:24 PM


All replies

  • I found a solution on how to solve this without the need for hiding the address book on the Lync Server.

    Best solution to accomplish this is by changing to a unique msRTCSIP-GroupingID attribute on every user that is gonna be searchable by each other. For example use the objectGUID for the OU where the users reside.
    Reference: http://technet.microsoft.com/en-us/library/gg429725.aspx

    Looks like it will be the same method for address book partitioning in Lync Server 2013
    Reference: http://technet.microsoft.com/en-us/library/jj205160(v=ocs.15).aspx
    Sunday, October 14, 2012 2:00 PM
  • Hi,Espen,

    I am glad you figure out the issue by yourself and thanks for sharing the solution here.



    Sharon Shen

    TechNet Community Support


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    Wednesday, October 31, 2012 7:43 AM