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User account lockout issue RRS feed

  • Question

  • Hi,

    In our AD environment, some users account is constantly getting locked. I tried and cleard all local password and I am sure user has not saved any in local.

    I believe user must have saved password in network/ other computer which is expired and causing the issue, but user does not know which computer.

    I want to track down which computer triggering the wrong password and getting the account locked.

    I used Microsoft account lockout tool, did not help me much.

    Can some one explain/ help me in how do I track that computer and beat him down with base ball bat...!!!

    Thanks in Advance..


    Mahesh

    Wednesday, April 11, 2012 6:46 AM

Answers

All replies

  • There have been numerous discussions on Account lock out issues in this forum, please refer them, those would give you more idea on tracking lock out sources.

    http://social.technet.microsoft.com/Forums/en-US/winserverDS/thread/5942f600-b70f-4530-ad7d-eb413dc17237 

    http://social.technet.microsoft.com/Forums/en-IE/winservergen/thread/aaa59d9d-09f6-4127-93a1-2d855237c22f 

    http://social.technet.microsoft.com/Forums/en/winserverDS/thread/3c1862e2-b0a8-4639-b661-ff1af4e328c7 

    http://social.technet.microsoft.com/Forums/en-US/winserverGP/thread/c5444e6a-76fd-4649-832c-6ba4b03cd8ab 

    http://social.technet.microsoft.com/Forums/en-US/w7itprosecurity/thread/52290128-cda7-4fa9-81d8-66ecf6fb0202/ 

    Also, scan  affected user's machine for 'conficker' virus infection, conficker could also be a one of the source for account lock out issues


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    • Proposed as answer by Jayawardhane Friday, April 13, 2012 9:55 AM
    • Marked as answer by Bruce-Liu Monday, April 16, 2012 7:13 AM
    Wednesday, April 11, 2012 6:50 AM
  • Launch Lockout status tool.

    Put target user name and click ok

    It will list the bad password date and assocaited DC.

    Logon to that DC and go to the security event and search for event 644 (Window server 2003 ).

    Just go to the event ID it will show the account information as well as the computer name where account is getting locked,

    Regards,

    _Prashant_


    MCSA|MCITP SA|Microsoft Exchange 2003 Blog - http://prashant1987.wordpress.com Disclaimer: This posting is provided AS-IS with no warranties/guarantees and confers no rights.

    • Proposed as answer by Jayawardhane Friday, April 13, 2012 9:55 AM
    • Marked as answer by Bruce-Liu Monday, April 16, 2012 7:13 AM
    Wednesday, April 11, 2012 7:10 AM
  • Hello,

    Based on the logged events for the lockout, check the source of these events and then on the source computers:

    • Perform a full scan using your security softwares
    • Check that there is no service runnng with these users' accounts with a wrong password

    More with Paul's article: http://www.pbbergs.com/windows/articles/UserAccountLockoutTroubleshooting.html


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    • Proposed as answer by Jayawardhane Friday, April 13, 2012 9:55 AM
    • Marked as answer by Bruce-Liu Monday, April 16, 2012 7:13 AM
    Wednesday, April 11, 2012 7:26 AM
  • Thanks for all your replies.

    @Prashanth, I will check that inform you on the same

    Thanks once again to all


    Mahesh

    Thursday, April 12, 2012 5:46 AM
  • I think the tool that Prashanth my be refering to is this;

    http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=18465

    Account Lockout and Management tools.

    Do you allow your users to recieve emails on mobile devices? if so they may have an old password stored on their phone etc.

    Also do your users connect their own devices to a wireless lan that requires authentication? again it may be sotred there.


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    Thursday, April 12, 2012 7:41 AM
  • For lockout issue, you need to enable audit policies and analyze event log to troubleshoot it. For more information, please refer to:
     
    Troubleshooting Account Lockout
    http://technet.microsoft.com/en-us/library/cc773155(WS.10).aspx
     
    Account Lockout and Management Tools
    http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=18465
     
    Hope this helps.
     
    Regards,
    Bruce
    • Proposed as answer by Jayawardhane Friday, April 13, 2012 9:55 AM
    • Marked as answer by Bruce-Liu Monday, April 16, 2012 7:13 AM
    Friday, April 13, 2012 6:16 AM