OCS Group Chat Grey Text - Not updating RRS feed

  • Question

  • We have several users who are having this issue. Basically when they go to Group Chat and type something in one of the rooms, the text shows up as grey. OCS Group Chat stops updating after this, and you have to hit refresh for it to send the text. It then sends the text twice and updates the room, but won't update anymore until the next time you close and reopen it. Has anyone found a solution to this issue?
    Friday, October 1, 2010 8:30 PM

All replies

  • Would you please check if there are network latency or server overload occurring when Group Chat stops updating?  Or would you check if there are errors or warnings in event logs?

    Best regards,
    Monday, October 4, 2010 8:10 AM