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PIC Provisioning Status : DomainConflict RRS feed

  • Question

  • Hi

    We have a customer that have problems with IM between SfB and Skype for Windows 10.

    For two of the customers domains "(Get-CsTenantPublicProvider -Tenant <TenantID>).DomainPICStatus" shows - Status : DomainConflict and no IM works for these domains.

    The rest of the customers domains do not have this issue.

    For what I understand there is a need for configuration on the server side. Unfortunately the on-prem Lync 2010 infrastructure has been uninstalled months ago.
    A second way to do it i through https://pic.lync.com. At this site I found one customer agreement number that has one activated Access Edge Service FQDN but when I continue the "guide" it says that "The Access Edge service FQDN you specified does not exist".

    How can I get progress regarding this issue? 

    Br

    /Jonas

    Tuesday, April 10, 2018 8:52 AM

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