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Tenant organization uses 2010 Web App instead of 2013 Web App RRS feed

  • Question

  • When my tenant 2013 Lync customers create a meeting in Lync, and they browse to it using the web browser, it launches the Lync 2010 Attendee Client. 

    My root OU launches the 2013 web client. How do I force the tenant org to use the 2013 web application? 


    -- Michael

    Sunday, March 16, 2014 6:14 AM

Answers

  • It occurs when you follow the instructions in the LHPv2 deployment guide. Assigning the Simple URL to the TenantID seems to be the issue. For more information how to fix this, (and my experience) please read my article http://www.lyncexch.co.uk/lync-2013-hosting-pack-tenant-meet-dialin-urls/

    Thanks


    • Edited by Graham Cropley Sunday, March 16, 2014 3:29 PM
    • Proposed as answer by Lisa.zheng Thursday, March 20, 2014 8:13 AM
    • Marked as answer by Lisa.zheng Monday, March 24, 2014 7:16 AM
    Sunday, March 16, 2014 3:23 PM

All replies

  • Hi,

    Are you using Lync 2013 Hosting Pack ? I have the same problem as you can see in my post :

    http://social.technet.microsoft.com/Forums/lync/en-US/bb376a48-f7e9-4603-a692-40ae595d5901/lync-2013-web-app-show-lync-2010?forum=lyncconferencing


    Cordialement,

    Jordan

    Ingénieur systèmes - OPENHOST

    Si vous trouvez ma réponse utile, merci de voter ;)

    Sunday, March 16, 2014 3:05 PM
  • It occurs when you follow the instructions in the LHPv2 deployment guide. Assigning the Simple URL to the TenantID seems to be the issue. For more information how to fix this, (and my experience) please read my article http://www.lyncexch.co.uk/lync-2013-hosting-pack-tenant-meet-dialin-urls/

    Thanks


    • Edited by Graham Cropley Sunday, March 16, 2014 3:29 PM
    • Proposed as answer by Lisa.zheng Thursday, March 20, 2014 8:13 AM
    • Marked as answer by Lisa.zheng Monday, March 24, 2014 7:16 AM
    Sunday, March 16, 2014 3:23 PM
  • Great article Graham. If I set the simple urls using powershell, should I not even touch the topology builder? It seems like the topology builder is not making a difference when it comes to simple urls for tenant users. 

    -- Michael

    Sunday, March 16, 2014 6:05 PM
  • Thanks!

    Yeah, I would tend to agree, everything you need to do for provisioning tenants' domains and users should all be done via PowerShell, if you spend some time and create your own scripts, and begin to automate the process you'll find it easier in the long run. Another example is you can't use the Lync Server Control Panel for managing tenant users. So I wouldn't use topology builder to manage their Simple URLs either.

    Let us know how you get on.

    Sunday, March 16, 2014 6:55 PM