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Intune connector for Active Directory installation error (0x80070643) RRS feed

  • Question

  • Hi Intune fellows,

    I have been struggling with the ODJConnectorBootstrapper.exe installation for 3 days. Everytime I launch the installer on my DC 2016 I get the following error:

    0x80070643 - Fatal error during installation

    I had a look at this article but my issue does not seem to be a language one and the error code is not the same.

    Here is a link to the log file, I don't see anything interesting in it but maybe I'm missing something.

    Thanks for your help


    Twitter: @MatAitAzzouzene | Linkedin: Mathieu Ait Azzouzene

    Saturday, November 10, 2018 9:23 AM

All replies

  • I have the same Error. Tried to install it on two different win 2016 servers.
    Saturday, November 10, 2018 6:07 PM
  • Probably not the answer you are looking for, but I would open a support ticket with MS support to make them aware. You can do that from within the Intune portal in Azure.

    The language issue is the only known issue I'm aware of.

    I have tried to install the connector on a lot of server, and I haven't had any issues.


    Martin Bengtsson | Blog: www.imab.dk | Twitter: @mwbengtsson
    If a post helps to resolve your issue, please remember to click Mark as Answer.

    Sunday, November 11, 2018 2:52 PM
  • Hi,

    Have you more informations about this error ?

    Thank's in advance.

    Monday, November 19, 2018 12:00 PM
  • Nothing

    I ended up installing a new Server 2016 instead of using my DC and it works... but I waste a server just for this purpose.


    Twitter: @MatAitAzzouzene | Linkedin: Mathieu Ait Azzouzene

    Monday, November 19, 2018 7:23 PM
  • Samer error here.

    Language is correct.

    Wednesday, December 5, 2018 1:20 PM
  • Same error with new Windows 2016 Server Standard FULL updated.
    Friday, December 7, 2018 10:11 AM
  • New installed Windows Server 2016, nothing else on it. Language is DE-de like supported. No other application or service installed.

    [0844:121C][2018-12-14T09:05:49]i001: Burn v3.10.3.3007, Windows v10.0 (Build 14393: Service Pack 0), path: C:\Users\root\AppData\Local\Temp\2\{7432301F-8127-43FB-A7DB-30B9B6F2C3CF}\.cr\ODJConnectorBootstrapper.exe
    [0844:121C][2018-12-14T09:05:49]i000: Initializing string variable 'InstallFolder' to value '[ProgramFiles64Folder]Microsoft Intune\ODJConnector'
    [0844:121C][2018-12-14T09:05:49]i000: Initializing string variable 'LaunchTarget' to value '[InstallFolder]\ODJConnectorUI\ODJConnectorUI.exe'
    [0844:121C][2018-12-14T09:05:49]i009: Command Line: '-burn.clean.room=C:\Temp\ODJConnectorBootstrapper.exe -burn.filehandle.attached=480 -burn.filehandle.self=60'
    [0844:121C][2018-12-14T09:05:49]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Temp\ODJConnectorBootstrapper.exe'
    [0844:121C][2018-12-14T09:05:49]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Temp\'
    [0844:121C][2018-12-14T09:05:50]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\root\AppData\Local\Temp\Intune_Connector_for_Active_Directory_20181214090550.log'
    [0844:121C][2018-12-14T09:05:50]i000: Setting string variable 'WixBundleName' to value 'Intune Connector for Active Directory'
    [0844:121C][2018-12-14T09:05:50]i000: Setting string variable 'WixBundleManufacturer' to value 'Microsoft Corporation'
    [0844:0F68][2018-12-14T09:05:50]i000: Setting numeric variable 'WixStdBALanguageId' to value 1031
    [0844:0F68][2018-12-14T09:05:50]i000: Setting version variable 'WixBundleFileVersion' to value '6.1810.101.2'
    [0844:121C][2018-12-14T09:05:51]i100: Detect begin, 4 packages
    [0844:121C][2018-12-14T09:05:51]i000: Setting string variable 'NETFRAMEWORK45' to value '394802'
    [0844:121C][2018-12-14T09:05:51]i052: Condition 'NETFRAMEWORK45 >= 393295' evaluates to true.
    [0844:121C][2018-12-14T09:05:51]i101: Detected package: NetFx46Redist, state: Present, cached: None
    [0844:121C][2018-12-14T09:05:51]i101: Detected package: Connector_loc, state: Absent, cached: None
    [0844:121C][2018-12-14T09:05:51]i101: Detected package: Connector_us, state: Absent, cached: None
    [0844:121C][2018-12-14T09:05:51]i101: Detected package: AutoUpdater, state: Absent, cached: None
    [0844:121C][2018-12-14T09:05:51]i199: Detect complete, result: 0x0
    [0844:0F68][2018-12-14T09:06:40]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1
    [0844:121C][2018-12-14T09:06:40]i200: Plan begin, 4 packages, action: Install
    [0844:121C][2018-12-14T09:06:40]w321: Skipping dependency registration on package with no dependency providers: NetFx46Redist
    [0844:121C][2018-12-14T09:06:40]i052: Condition 'UserLanguageID <> 1033' evaluates to true.
    [0844:121C][2018-12-14T09:06:40]i000: Setting string variable 'WixBundleRollbackLog_Connector_loc' to value 'C:\Users\root\AppData\Local\Temp\Intune_Connector_for_Active_Directory_20181214090550_000_Connector_loc_rollback.log'
    [0844:121C][2018-12-14T09:06:40]i000: Setting string variable 'WixBundleLog_Connector_loc' to value 'C:\Users\root\AppData\Local\Temp\Intune_Connector_for_Active_Directory_20181214090550_000_Connector_loc.log'
    [0844:121C][2018-12-14T09:06:40]i052: Condition 'UserLanguageID = 1033' evaluates to false.
    [0844:121C][2018-12-14T09:06:40]i000: Setting string variable 'WixBundleLog_AutoUpdater' to value 'C:\Users\root\AppData\Local\Temp\Intune_Connector_for_Active_Directory_20181214090550_001_AutoUpdater.log'
    [0844:121C][2018-12-14T09:06:40]i201: Planned package: NetFx46Redist, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0844:121C][2018-12-14T09:06:40]i201: Planned package: Connector_loc, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
    [0844:121C][2018-12-14T09:06:40]i201: Planned package: Connector_us, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0844:121C][2018-12-14T09:06:40]i201: Planned package: AutoUpdater, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: Register
    [0844:121C][2018-12-14T09:06:40]i299: Plan complete, result: 0x0
    [0844:121C][2018-12-14T09:06:40]i300: Apply begin
    [0844:121C][2018-12-14T09:06:40]i010: Launching elevated engine process.
    [0844:121C][2018-12-14T09:06:43]i011: Launched elevated engine process.
    [0844:121C][2018-12-14T09:06:43]i012: Connected to elevated engine.
    [13E8:116C][2018-12-14T09:06:43]i358: Pausing automatic updates.
    [13E8:116C][2018-12-14T09:06:43]i359: Paused automatic updates.
    [13E8:116C][2018-12-14T09:06:43]i360: Creating a system restore point.
    [13E8:116C][2018-12-14T09:06:43]i362: System restore disabled, system restore point not created.
    [13E8:116C][2018-12-14T09:06:43]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3b258890-5bb9-4e23-a809-a2e648277db7}, options: 0x7, disable resume: No
    [13E8:116C][2018-12-14T09:06:43]i000: Caching bundle from: 'C:\Users\root\AppData\Local\Temp\2\{E6AB5D1E-5B83-48F8-B7F1-6138D5428D0A}\.be\ODJConnectorBootstrapper.exe' to: 'C:\ProgramData\Package Cache\{3b258890-5bb9-4e23-a809-a2e648277db7}\ODJConnectorBootstrapper.exe'
    [13E8:116C][2018-12-14T09:06:43]i320: Registering bundle dependency provider: {3b258890-5bb9-4e23-a809-a2e648277db7}, version: 6.1810.101.2
    [13E8:116C][2018-12-14T09:06:43]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3b258890-5bb9-4e23-a809-a2e648277db7}, resume: Active, restart initiated: No, disable resume: No
    [13E8:1194][2018-12-14T09:06:44]i305: Verified acquired payload: Connector_loc at path: C:\ProgramData\Package Cache\.unverified\Connector_loc, moving to: C:\ProgramData\Package Cache\{F6E581F0-69EF-4BC7-86D6-4A6A255CB4BD}v6.1810.101.2\ODJConnectorSetupMsi.msi.
    [13E8:1194][2018-12-14T09:06:44]i305: Verified acquired payload: mst-cs-CZ at path: C:\ProgramData\Package Cache\.unverified\mst-cs-CZ, moving to: C:\ProgramData\Package Cache\{F6E581F0-69EF-4BC7-86D6-4A6A255CB4BD}v6.1810.101.2\1029.mst.
    [13E8:1194][2018-12-14T09:06:44]i305: Verified acquired payload: mst-da-DK at path: C:\ProgramData\Package Cache\.unverified\mst-da-DK, moving to: C:\ProgramData\Package Cache\{F6E581F0-69EF-4BC7-86D6-4A6A255CB4BD}v6.1810.101.2\1030.mst.
    [13E8:1194][2018-12-14T09:06:44]i305: Verified acquired payload: mst-de-DE at path: C:\ProgramData\Package Cache\.unverified\mst-de-DE, moving to: C:\ProgramData\Package Cache\{F6E581F0-69EF-4BC7-86D6-4A6A255CB4BD}v6.1810.101.2\1031.mst.
    [13E8:1194][2018-12-14T09:06:44]i305: Verified acquired payload: mst-el-GR at path: C:\ProgramData\Package Cache\.unverified\mst-el-GR, moving to: C:\ProgramData\Package Cache\{F6E581F0-69EF-4BC7-86D6-4A6A255CB4BD}v6.1810.101.2\1032.mst.
    [13E8:1194][2018-12-14T09:06:44]i305: Verified acquired payload: mst-es-ES at path: C:\ProgramData\Package Cache\.unverified\mst-es-ES, moving to: C:\ProgramData\Package Cache\{F6E581F0-69EF-4BC7-86D6-4A6A255CB4BD}v6.1810.101.2\3082.mst.
    [13E8:1194][2018-12-14T09:06:44]i305: Verified acquired payload: mst-fi-FI at path: C:\ProgramData\Package Cache\.unverified\mst-fi-FI, moving to: C:\ProgramData\Package Cache\{F6E581F0-69EF-4BC7-86D6-4A6A255CB4BD}v6.1810.101.2\1035.mst.
    [13E8:1194][2018-12-14T09:06:44]i305: Verified acquired payload: mst-fr-FR at path: C:\ProgramData\Package Cache\.unverified\mst-fr-FR, moving to: C:\ProgramData\Package Cache\{F6E581F0-69EF-4BC7-86D6-4A6A255CB4BD}v6.1810.101.2\1036.mst.
    [13E8:1194][2018-12-14T09:06:44]i305: Verified acquired payload: mst-hu-HU at path: C:\ProgramData\Package Cache\.unverified\mst-hu-HU, moving to: C:\ProgramData\Package Cache\{F6E581F0-69EF-4BC7-86D6-4A6A255CB4BD}v6.1810.101.2\1038.mst.
    [13E8:1194][2018-12-14T09:06:44]i305: Verified acquired payload: mst-it-IT at path: C:\ProgramData\Package Cache\.unverified\mst-it-IT, moving to: C:\ProgramData\Package Cache\{F6E581F0-69EF-4BC7-86D6-4A6A255CB4BD}v6.1810.101.2\1040.mst.
    [13E8:1194][2018-12-14T09:06:44]i305: Verified acquired payload: mst-ja-JP at path: C:\ProgramData\Package Cache\.unverified\mst-ja-JP, moving to: C:\ProgramData\Package Cache\{F6E581F0-69EF-4BC7-86D6-4A6A255CB4BD}v6.1810.101.2\1041.mst.
    [13E8:1194][2018-12-14T09:06:44]i305: Verified acquired payload: mst-ko-KR at path: C:\ProgramData\Package Cache\.unverified\mst-ko-KR, moving to: C:\ProgramData\Package Cache\{F6E581F0-69EF-4BC7-86D6-4A6A255CB4BD}v6.1810.101.2\1042.mst.
    [13E8:1194][2018-12-14T09:06:44]i305: Verified acquired payload: mst-nb-NO at path: C:\ProgramData\Package Cache\.unverified\mst-nb-NO, moving to: C:\ProgramData\Package Cache\{F6E581F0-69EF-4BC7-86D6-4A6A255CB4BD}v6.1810.101.2\1044.mst.
    [13E8:1194][2018-12-14T09:06:44]i305: Verified acquired payload: mst-nl-NL at path: C:\ProgramData\Package Cache\.unverified\mst-nl-NL, moving to: C:\ProgramData\Package Cache\{F6E581F0-69EF-4BC7-86D6-4A6A255CB4BD}v6.1810.101.2\1043.mst.
    [13E8:1194][2018-12-14T09:06:44]i305: Verified acquired payload: mst-pl-PL at path: C:\ProgramData\Package Cache\.unverified\mst-pl-PL, moving to: C:\ProgramData\Package Cache\{F6E581F0-69EF-4BC7-86D6-4A6A255CB4BD}v6.1810.101.2\1045.mst.
    [13E8:1194][2018-12-14T09:06:44]i305: Verified acquired payload: mst-pt-BR at path: C:\ProgramData\Package Cache\.unverified\mst-pt-BR, moving to: C:\ProgramData\Package Cache\{F6E581F0-69EF-4BC7-86D6-4A6A255CB4BD}v6.1810.101.2\1046.mst.
    [13E8:1194][2018-12-14T09:06:44]i305: Verified acquired payload: mst-ro-RO at path: C:\ProgramData\Package Cache\.unverified\mst-ro-RO, moving to: C:\ProgramData\Package Cache\{F6E581F0-69EF-4BC7-86D6-4A6A255CB4BD}v6.1810.101.2\1048.mst.
    [13E8:1194][2018-12-14T09:06:44]i305: Verified acquired payload: mst-ru-RU at path: C:\ProgramData\Package Cache\.unverified\mst-ru-RU, moving to: C:\ProgramData\Package Cache\{F6E581F0-69EF-4BC7-86D6-4A6A255CB4BD}v6.1810.101.2\1049.mst.
    [13E8:1194][2018-12-14T09:06:44]i305: Verified acquired payload: mst-sv-SE at path: C:\ProgramData\Package Cache\.unverified\mst-sv-SE, moving to: C:\ProgramData\Package Cache\{F6E581F0-69EF-4BC7-86D6-4A6A255CB4BD}v6.1810.101.2\1053.mst.
    [13E8:1194][2018-12-14T09:06:44]i305: Verified acquired payload: mst-tr-TR at path: C:\ProgramData\Package Cache\.unverified\mst-tr-TR, moving to: C:\ProgramData\Package Cache\{F6E581F0-69EF-4BC7-86D6-4A6A255CB4BD}v6.1810.101.2\1055.mst.
    [13E8:1194][2018-12-14T09:06:44]i305: Verified acquired payload: mst-zh-CN at path: C:\ProgramData\Package Cache\.unverified\mst-zh-CN, moving to: C:\ProgramData\Package Cache\{F6E581F0-69EF-4BC7-86D6-4A6A255CB4BD}v6.1810.101.2\2052.mst.
    [13E8:1194][2018-12-14T09:06:44]i305: Verified acquired payload: mst-zh-TW at path: C:\ProgramData\Package Cache\.unverified\mst-zh-TW, moving to: C:\ProgramData\Package Cache\{F6E581F0-69EF-4BC7-86D6-4A6A255CB4BD}v6.1810.101.2\1028.mst.
    [13E8:1194][2018-12-14T09:06:44]i305: Verified acquired payload: AutoUpdater at path: C:\ProgramData\Package Cache\.unverified\AutoUpdater, moving to: C:\ProgramData\Package Cache\{956AF4E3-97E8-4D02-8E76-8490E76063CE}v1.5.388.0\AzureADConnectAgentUpdaterInstaller.msi.
    [13E8:116C][2018-12-14T09:06:44]i323: Registering package dependency provider: {F6E581F0-69EF-4BC7-86D6-4A6A255CB4BD}, version: 6.1810.101.2, package: Connector_loc
    [13E8:116C][2018-12-14T09:06:44]i301: Applying execute package: Connector_loc, action: Install, path: C:\ProgramData\Package Cache\{F6E581F0-69EF-4BC7-86D6-4A6A255CB4BD}v6.1810.101.2\ODJConnectorSetupMsi.msi, arguments: ' MSIFASTINSTALL="7" CONNECTORINSTALLFOLDER="C:\Program Files\Microsoft Intune\ODJConnector" TRANSFORMS="1031.mst"'
    [13E8:116C][2018-12-14T09:06:47]e000: Error 0x80070643: Failed to install MSI package.
    [13E8:116C][2018-12-14T09:06:47]e000: Error 0x80070643: Failed to execute MSI package.
    [0844:121C][2018-12-14T09:06:47]e000: Error 0x80070643: Failed to configure per-machine MSI package.
    [0844:121C][2018-12-14T09:06:47]i319: Applied execute package: Connector_loc, result: 0x80070643, restart: None
    [0844:121C][2018-12-14T09:06:47]e000: Error 0x80070643: Failed to execute MSI package.
    [13E8:116C][2018-12-14T09:06:47]i318: Skipped rollback of package: Connector_loc, action: Uninstall, already: Absent
    [0844:121C][2018-12-14T09:06:47]i319: Applied rollback package: Connector_loc, result: 0x0, restart: None
    [13E8:116C][2018-12-14T09:06:47]i329: Removed package dependency provider: {F6E581F0-69EF-4BC7-86D6-4A6A255CB4BD}, package: Connector_loc
    [13E8:116C][2018-12-14T09:06:47]i351: Removing cached package: Connector_loc, from path: C:\ProgramData\Package Cache\{F6E581F0-69EF-4BC7-86D6-4A6A255CB4BD}v6.1810.101.2\
    [13E8:116C][2018-12-14T09:06:47]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3b258890-5bb9-4e23-a809-a2e648277db7}, resume: None, restart: None, disable resume: No
    [13E8:116C][2018-12-14T09:06:47]i330: Removed bundle dependency provider: {3b258890-5bb9-4e23-a809-a2e648277db7}
    [13E8:116C][2018-12-14T09:06:47]i352: Removing cached bundle: {3b258890-5bb9-4e23-a809-a2e648277db7}, from path: C:\ProgramData\Package Cache\{3b258890-5bb9-4e23-a809-a2e648277db7}\
    [13E8:116C][2018-12-14T09:06:47]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3b258890-5bb9-4e23-a809-a2e648277db7}, resume: None, restart initiated: No, disable resume: No
    [0844:121C][2018-12-14T09:06:48]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart:  No
    

     
    Friday, December 14, 2018 8:14 AM
  • For now, German is not supported.
    Listed languages in microsoft docs are not supported for now.

    In our case, switching our windows server 2016 machines to en-US did not solve 0x80070643.
    I opened a ticket. Our microsoft support engineer insisted on a language bug.

    So I setup up a new machine with Windows Server 2019 Datecenter English (US) version.

    Now, connector setup works without any problems.

    Friday, December 14, 2018 10:10 AM
  • I have the same error, 2 windows server 2016 full updated
    Friday, February 1, 2019 3:21 PM