Workflow not being triggered by incoming email

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  Hi Gmchusyr,

  I recommend to check if workflow trigger on email is enabled in SharePoint with the PowerShell command below:

  $spWebService = [Microsoft.SharePoint.Administration.SPWebService]::ContentService
  $spWebService.DeclarativeWorkflowAutoStartOnEmailEnabled

  If it is False, please enable it with the PowerShell command below and then check the results:

  $spWebService = [Microsoft.SharePoint.Administration.SPWebService]::ContentService
  $spWebService.DeclarativeWorkflowAutoStartOnEmailEnabled = $true
  $spWebService.Update()

  Here is a similar thread for your reference:

  https://social.technet.microsoft.com/Forums/office/en-US/436592de-6100-4659-9fbe-22aedb98c23c/incoming-email-not-triggering-on-item-created-workflow?forum=sharepointcustomization

  More references:

  http://adayinsharepointv3.blogspot.jp/2012/12/kick-off-workflow-in-sharepoint-library.html

  http://social.technet.microsoft.com/wiki/contents/articles/4607.sharepoint-2010-workflows-on-incoming-emails-in-sharepoint-documents-library.aspx

  For SharePoint 2013 workflows, the workflows can be triggered by incoming emails, however the workflows will fail after starting.

  In this case, we need to activate the Workflows  can use app permissions in Manage site features in site settings.

  http://dhasalprashantsharepoint.blogspot.jp/2013/07/sharepoint-2013-workflow-suspends-on-e.html

  Best regards.

  Victoria

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  • Edited by Victoria Xia Monday, March 16, 2015 6:23 AM
  • Proposed as answer by Indul Hassan Monday, March 16, 2015 6:34 AM
  • Marked as answer by gmchusyr Monday, March 16, 2015 11:17 AM

  Monday, March 16, 2015 5:39 AM
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  Thank you! I ran the commands and the workflow is now working on incoming emails.

  Monday, March 16, 2015 11:18 AM