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sfb contact list not replicate after migration from Lync 2013

    Question

  • We start to migrate a user from lync 2013 to sfb 2015. 

    User found the contact list is empty, we check the contact list is appear on Front end 2 but front end 1 and front end 3 doesn't appear the user contact list by below powershell.

    https://gallery.technet.microsoft.com/office/Get-a-Lync-User-Contact-246fe10e

    We have checked all front ends the replication is true

    Any advise?

    Thanks.

    Wednesday, April 19, 2017 4:02 AM

All replies

  • Please alidate the Lync web services are published properly with Load balancer. Users should be able to reach the SFB web services from client machine.Below is the troubleshooting steps.

    https://social.technet.microsoft.com/wiki/contents/articles/33246.lync-2013skype-for-business-troubleshooting-address-book-issues.aspx


    Jayakumar K

    Wednesday, April 19, 2017 6:46 AM
  • For my case is contact list disappear rather than search contacts issue.
    Wednesday, April 19, 2017 8:13 AM
  • Hi Mick,

    Did you configure HA for three FE servers?

    To this issue, we suggest you disable Widows firewall and A/V software. Then run CSM replication to check if the issue persist:
    Invoke-CsManagementStoreReplication

    Then, run the following command to get CMS replication:
    Get-CsManagementStoreReplicationStatus -CentralManagementStoreStatus 


    Best Regards,
    Jim Xu
    TechNet Community Support


    Please remember to mark the replies as answers if they helped.
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    Friday, April 21, 2017 9:46 AM
    Moderator