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IM history not showing in single conversion | Is it possible to configure IM history within single history window RRS feed

  • Question

  • In skype for business IM history showing in multiple conversation history. Is is possible to show all history within single conversation history.

    Thank You

    Nur Hossain

    Monday, September 23, 2019 9:38 AM

Answers

  • Hi Nur Hossain,

    It is not possible for Skype for Business to show all history within single conversation history.

    A Skype for Business IM conversation is considered as an IM conference. However, when all parties leave the conversation, the content of that conversation cannot be retrieved or reviewed.


    Best Regards,
    Sharon Zhao


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Tuesday, September 24, 2019 4:26 AM
    Moderator
  • Here I will provide a brief summary of this post. This will make answer searching in the forum easier.

     

    Request/Exception:

    In skype for business IM history showing in multiple conversation history. Is is possible to show all history within single conversation history.

       

    Solution Summary:

    It is not possible for Skype for Business to show all history within single conversation history.

    A Skype for Business IM conversation is considered as an IM conference. However, when all parties leave the conversation, the content of that conversation cannot be retrieved or reviewed.


    Best Regards,
    Sharon Zhao


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.




    Friday, September 27, 2019 10:19 AM
    Moderator

All replies

  • Hi Nur Hossain,

    It is not possible for Skype for Business to show all history within single conversation history.

    A Skype for Business IM conversation is considered as an IM conference. However, when all parties leave the conversation, the content of that conversation cannot be retrieved or reviewed.


    Best Regards,
    Sharon Zhao


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Tuesday, September 24, 2019 4:26 AM
    Moderator
  • Hi Nur Hossain,

    Is there any update on this case?

    Please feel free to drop us a note if there is any update.

    Have a nice day!


    Best Regards,
    Sharon Zhao


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Wednesday, September 25, 2019 9:07 AM
    Moderator
  • Here I will provide a brief summary of this post. This will make answer searching in the forum easier.

     

    Request/Exception:

    In skype for business IM history showing in multiple conversation history. Is is possible to show all history within single conversation history.

       

    Solution Summary:

    It is not possible for Skype for Business to show all history within single conversation history.

    A Skype for Business IM conversation is considered as an IM conference. However, when all parties leave the conversation, the content of that conversation cannot be retrieved or reviewed.


    Best Regards,
    Sharon Zhao


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.




    Friday, September 27, 2019 10:19 AM
    Moderator