lync 2010 call routing issue RRS feed

  • Question

  • I am hoping someone can help me with this one.  I have two pools in my environment pool 1 and pool2.  I recently lost a sql server that was hosting pool2 (but not the CMS database).  I forced all users over to the pool1.  When I place a call to a user that was forced over, I still see lync trying to send the call via the FE server in the second pool.  the call connects successfully.  the issue is that I need to recreate pool2 but I can't as the calls won't complete when I stop the services on the server in Pool2.  

    Any thoughts?

    • Moved by Vivian_Wang Monday, November 24, 2014 3:17 AM
    Friday, November 21, 2014 1:20 PM


  • Hi,

    During the pool failover, after you have configured all backup routes a call in progress should stay active even while the Lync Client is going thru its log off/log on process to connect to the backup registrar.  If you are in an active call during this fail over, your call should stay connected.

    Best Regards,

    Eason Huang

    Eason Huang
    TechNet Community Support

    Monday, November 24, 2014 9:07 AM