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  • We need to find out whether the conference id which the users entering are reached without any drop, the best way to check would be from the Monitoring reports- Conferencing details - check the failures , it should show the DTMF tone which was passed. If there is no access to reports then  we should check with the GW logs to see about the Tones how its handling and transferring 

    Linus

    • Marked as answer by Eason Huang Thursday, April 7, 2016 2:20 PM
    Thursday, March 24, 2016 2:47 PM