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How to delete "Lync Contacts" in Outlook 2013? RRS feed

  • Question

  • Hi,

    I'm using Lync 2013 and outlook 2013, the backend system is Exchange Server 2013 and Lync Server 2010.

    I found that in Outlook 2013 People tab, there's a "Lync Contacts" folder under "My Contacts", which is created by Lync 2010 client enabled by option "Save my Lync contacts in my personal contacts folder on Exchange", and when I want to delete any contact under "Lync Contacts", a pop-up windows displayed and said: you cannot make changes to contents of this read-only folder.

    I reinstalled Lync 2010 client back, and check the option "Save my Lync contacts in my personal contacts folder on Exchange" is not selected.

    So, anyone can tell me how to delete the "Lync Contacts"?


    • Edited by Chrisxie Tuesday, April 9, 2013 1:55 PM
    Tuesday, April 9, 2013 1:48 PM

Answers

  • It is an expected behavior.

    You may delete the Lync contacts on Exchange server side.

    You can also post your problem in exchange forum.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Wednesday, April 10, 2013 8:15 AM
    Moderator
  • It is located on Exchange server, you can use the tool AFCMAPI to delete the Lync contacts folder.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Wednesday, April 17, 2013 6:34 AM
    Moderator

All replies

  • It is an expected behavior.

    You may delete the Lync contacts on Exchange server side.

    You can also post your problem in exchange forum.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Wednesday, April 10, 2013 8:15 AM
    Moderator
  • It is located on Exchange server, you can use the tool AFCMAPI to delete the Lync contacts folder.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Wednesday, April 17, 2013 6:34 AM
    Moderator
  • Using an MSFT non-supported tool to remove a folder that shouldn't be read-only for 3500 users isn't a solution.  I want to know why this sub-contact list is read-only beyond default Outlook/Exchange permissions.  I've disabled the sync of contacts from Lync via the client policy but now I'm stuck with people who now have tons of duplicate contacts on their phone until I manually go into their mailbox as a server admin to fix?

    Now how bout we come up with a MSFT-supported way to undo this?  If premier doesn't support the solution then it's not an Enterprise solution.

    Thursday, May 9, 2013 8:55 PM
  • Using an MSFT non-supported tool to remove a folder that shouldn't be read-only for 3500 users isn't a solution.  I want to know why this sub-contact list is read-only beyond default Outlook/Exchange permissions.  I've disabled the sync of contacts from Lync via the client policy but now I'm stuck with people who now have tons of duplicate contacts on their phone until I manually go into their mailbox as a server admin to fix?

    Now how bout we come up with a MSFT-supported way to undo this?  If premier doesn't support the solution then it's not an Enterprise solution.

    Better answer:  OWA has no issues removing this contact list.  So if you've turned off the sync from the Lync client policy (global and any others), then you can remove the contact list from OWA and feel safe that Lync will not cause future havoc for mobile users.

    Thursday, May 9, 2013 9:01 PM
  • I am having this issue and I have tried deleting the folder from Outlook 2013 and OWA and delete is not an option on either. 
    Tuesday, October 1, 2013 3:20 PM
  • I'm able to delete the Lync Contacts folder from Outlook 2013, but it just comes back when I restart Lync.  It may be expected behavior but it's stupid behavior.  Lync 2010 let you turn this feature off.  I Lync with people all day long, but I do not want them stored in Outlook automatically.  It pollutes my email address autofill, my contact search, and even dialing on my phone which connects to Exchange.  It's so annoying.

    Does anybody know how to make the folder go away forever?

    Thursday, March 20, 2014 6:47 PM
  • How do you delete this folder? I got Office 365 Premium and installed office on my computer, lync comes with it so there is no way to not install it. I dont use lync. When I open up Outlook 2013 in the people section Lync Contacts folder is there, when I right click it wont give me the option to delete it is greyed out. I tried OWA and it wont let me delete it either.. There has to be a solution!
    Wednesday, August 27, 2014 9:01 PM
  • Hello All, please check the KB http://support.microsoft.com/kb/2916650 I hope it helps
    • Proposed as answer by Ricardo Gomez Wednesday, September 24, 2014 6:13 PM
    Wednesday, September 24, 2014 6:13 PM
  • As usual Microsoft fails to provide answer and you get on these questions and to make Microsoft look good you mark them as answered, Lisa Zheng, how much you get paid by Microsoft to just keep doing that????

    Thursday, October 30, 2014 8:50 PM
  • Use your OWA
    Sunday, November 2, 2014 7:43 PM
  • Microsoft already provided the answer in the product documentation that you didn't read.

    Set-CsUserServicesPolicy -UcsAllowed $False

    Invoke-CsUcsRollback

    Monday, February 16, 2015 6:52 PM