Video conferencing Skype for business: reducing video resolution RRS feed

  • Question

  • Hello.

    Sorry for my English.

    It passes between two computers video conferencing. When I expand a single computer screen, then on the second computer is an error - the application hangs and needs to be killed.

    Log Name:      Application
    Source:        Application Hang
    Date:          28/08/2015 11:27:47
    Event ID:      1002
    Task Category: (101)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    The program lync.exe version 15.0.4737.1000 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
     Process ID: 281c
     Start Time: 01d0d376cb60d499
     Termination Time: 81
     Application Path: C:\Program Files\Microsoft Office 15\root\office15\lync.exe
     Report Id: 90663527-3f6a-11e5-8294-971768553cfb
     Faulting package full name: 
     Faulting package-relative application ID:

    Friday, September 4, 2015 6:30 AM

All replies

  • Hi,

    try installing a version of skype for business higher then 15.0.4779. A LOT of issues are fixed in that version.
    Online you can download Skype for Businees 2016 which will probably fix your issue.

    Friday, May 20, 2016 5:54 AM
  • Yes as suggested by Heinzie , its good to go for an update and is that happening for many other computers.

    Can you also check if the video card drivers are up to date , if not make it to default and give a try 


    Saturday, May 21, 2016 2:24 AM