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Enterprise Voice with Lync and a Mitel 3300

    Question

  • Hello!

     

    I'm trying to get calling to work from lync clients to mitel desk phones and external numbers.

    So far I've setup a sip trunk in the mitel 3300 and I've also set up dial in conferencing.

    Dial in conferencing seems to be working great, the mitel is set to route calls to 9000 to the sip trunk to lync mediation server and I've set the access number to tel:+9000, lync answers these calls and everything is good.

    I then set up a dial plan and normalisation rules but when I make a call from lync to any number I get "<number> is not in service..."

    There don't seem to be any errors in the event logs for lync.

    Has anyone got this setup working? Even in a simple, make calls from lync kind of way? (I'll work on transferring and simultaneous ring and all of that later)

    A nice guide or blog on how to do this would be great :)

     

    Thanks for your help!

    Jonathon

    Wednesday, August 24, 2011 11:16 AM

Answers

All replies

  • Hi Jonathon,

    1. If you are calling an internal user please make sure the number assigned to user in AD is in E.164 format

    2. While calling the user enter the number in E164 format and see if that makes any difference

    3. You can upload uccapilog from the client that will be helpful

    http://blog.schertz.name/2010/09/lync-2010-address-book-normalization/ 

    http://ucken.blogspot.com/2010/12/enterprise-voice-best-practices-in-lync.html 

    http://social.technet.microsoft.com/Forums/en-US/ocsaddressbook/thread/c4618cb3-f19b-4880-9a41-a8b81d53f6db/


    Navin Microsoft Unified Communications
    • Marked as answer by JonathonMoore Wednesday, August 24, 2011 3:23 PM
    Wednesday, August 24, 2011 1:16 PM
  • Thanks for your help Navin, It was down to the SIP Peer profile assignment by incoming DID setting on the Mitel. That technet forum you posted sent me in the right direction.

     

    But.... I have a new problem now. Calls to internal extensions work fine but if I make a call to an external number the external phone (my mobile in this case) will ring but the call is disconnected as soon as I answer. Any ideas?

     

    Thanks again!

    Jonathon

    Wednesday, August 24, 2011 2:59 PM
  • Hi Jonathon,

    Glad that resolved the issue. Regarding the outbound calls issue you can capture a SIP Stack, S4, Mediation trace on the mediation server and upload it along with the uccapilog from the client machine that will be helpful to troubleshoot the issue


    Navin Microsoft Unified Communications
    Wednesday, August 24, 2011 3:12 PM
  • Hi Navin,

     

    Thanks again.... I looked at that technet post again and changed a few other SIP Peer Profile settings and now everything works!! Man, lync with enterprise voice is COOL!

     

    Thanks for the help,

    Jonathon

    • Proposed as answer by Aliuc Wednesday, September 21, 2011 12:08 PM
    Wednesday, August 24, 2011 3:23 PM
  • hey JonathonMoore

    would you please tell me do you have Live business gateway in your mitel environment ?

    can I ask you about sip trunking setting in your Mitel ?I have tried with OCS, is there any difference between this and Lync Sip trunk setting in mitel side ?

    thank you in advance

    Thursday, September 08, 2011 7:29 AM
  • Hi!

     

    I haven't bothered with LBG, that does remote call control, so click a number in outlook and your desk phone will ring it. I wasn't bothered about that.

    SIP trunking from the mitel to lync is no different than it was to OCS, the only difference I have is my mediation server is now co-located on my lync server.

     

    Hope this helps,

    Jonathon

    Thursday, September 08, 2011 9:06 AM
  • would you please let me know your sip peer profile setting ,unfortunately I couldn't make call from lync to Mitel

    I got this error in client side :

    the server can not forward the call.

    and also I got this error on the mediation server :

    If the failure is MEDIATIONSERVER_GATEWAY_SDP_NEGOTIATION_FAILED (Event ID: 25039), make sure that configuration for SRTP is consistent between the Mediation Server and the GW, and that there is intersection in the voice codec supported on the gateway and on the Mediation Server.  If the failure is due to CALL_FAILURES_DUE_TO_UNEXPECTED_GATEWAY_INTERACTION, there is some internal issue with the gateway peer's link to the Mediation Server (misconfiguration, load) that is causing it not to complete calls.  Please consult the failure reports on the Monitoring Server for more details.

    and when I trace it with snooper got this :

    TL_INFO(TF_PROTOCOL) [0]05A0.087C::09/11/2011-09:36:06.264.00001d74 (S4,SipMessage.DataLoggingHelper:sipmessage.cs(686))[2651765823]
    <<<<<<<<<<<<Incoming SipMessage c=[<SipTcpConnection_3977F8C>], 10.255.151.46:49481<-10.255.122.26:5060
    SIP/2.0 503 Service Unavailable
    FROM: "
    TL_NOISE(TF_NETWORK) [0]05A0.087C::09/11/2011-09:36:06.264.00001d75 (S4,SipConnection.EvaluateIncomingMessage:sipconnection.cs(2864))(0000000003977F8C)Not a TLS connection; message not consumed
    TL_VERBOSE(TF_COMPONENT) [0]05A0.087C::09/11/2011-09:36:06.264.00001d76 (S4,MessageProcessingController.ProcessIncomingMessage:messageprocessingcontroller.cs(462))(00000000012503F6)Processing routing.
    TL_VERBOSE(TF_COMPONENT) [0]05A0.087C::09/11/2011-09:36:06.264.00001d77 (S4,MessageProcessingController.ProcessIncomingMessage:messageprocessingcontroller.cs(470))(00000000012503F6)Status=1
    TL_VERBOSE(TF_COMPONENT) [0]05A0.087C::09/11/2011-09:36:06.264.00001d78 (S4,MessageProcessingController.ProcessIncomingMessage:messageprocessingcontroller.cs(480))(00000000012503F6)Processing authentication.
    TL_VERBOSE(TF_COMPONENT) [0]05A0.087C::09/11/2011-09:36:06.264.00001d79 (S4,AuthenticationModule.VerifySignaturesForRemainingAuthHeaders:authenticationmodule.cs(1238))(0000000003ABE612)Returning as unprocessed signatures is null
    TL_VERBOSE(TF_COMPONENT) [0]05A0.087C::09/11/2011-09:36:06.264.00001d7a (S4,MessageProcessingController.ProcessIncomingMessage:messageprocessingcontroller.cs(488))(00000000012503F6)Status=1
    TL_VERBOSE(TF_COMPONENT) [0]05A0.087C::09/11/2011-09:36:06.264.00001d7b (S4,MessageProcessingController.ProcessIncomingMessage:messageprocessingcontroller.cs(498))(00000000012503F6)Processing state manager.
    TL_VERBOSE(TF_COMPONENT) [0]05A0.087C::09/11/2011-09:36:06.264.00001d7c (S4,StateManagerModule.ProcessIncoming:statemanagermodule.cs(143))(00000000009D6309)FindClientCallContext for <SipResponse_21FE52E>, tran=<null>
    TL_VERBOSE(TF_COMPONENT) [0]05A0.087C::09/11/2011-09:36:06.264.00001d7d (S4,ClientInviteTransaction.ProcessResponse:sipclienttransactions.cs(260))(0000000003BF5C74)Processing response Service Unavailable for transaction z9hG4bK77e6d96d
    TL_VERBOSE(TF_COMPONENT) [0]05A0.087C::09/11/2011-09:36:06.264.00001d7e (S4,ClientInviteTransaction.ProcessResponse:sipclienttransactions.cs(263))(0000000003BF5C74)Transaction z9hG4bK77e6d96d current state is Proceeding
    TL_VERBOSE(TF_COMPONENT) [0]05A0.087C::09/11/2011-09:36:06.265.00001d7f (S4,SipMessage.get_Connection:sipmessage.cs(264))(000000000330D8A7)return connection=<SipTcpConnection_3977F8C>
    TL_VERBOSE(TF_COMPONENT) [0]05A0.087C::09/11/2011-09:36:06.265.00001d80 (S4,SipMessage.set_Connection:sipmessage.cs(270))(00000000031BB474)connection set <null>-><SipTcpConnection_3977F8C>
    TL_VERBOSE(TF_COMPONENT) [0]05A0.087C::09/11/2011-09:36:06.265.00001d81 (S4,SipStack.SendMessage:sipstack.cs(1197))(000000000220335B)controller=<MessageProcessingController_12503F6>
    TL_VERBOSE(TF_COMPONENT) [0]05A0.087C::09/11/2011-09:36:06.265.00001d82 (S4,MessageProcessingController.ProcessMessage:messageprocessingcontroller.cs(226))(00000000012503F6)message.from=sip:6601@srvca51-site046.tehran.iri;user=phone
    TL_VERBOSE(TF_COMPONENT) [0]05A0.087C::09/11/2011-09:36:06.265.00001d83 (S4,MessageProcessingController.ProcessOutgoingMessage:messageprocessingcontroller.cs(598))(00000000012503F6)Processing outgoing state manager. this.stateManagerModule=<StateManagerModule_9D6309>.
    TL_VERBOSE(TF_COMPONENT) [0]05A0.087C::09/11/2011-09:36:06.265.00001d84 (S4,StateManagerModule.ProcessOutgoing:statemanagermodule.cs(212))(00000000009D6309)Processing outgoing msg <SipRequest_31BB474>, msg.Trans=<null>
    TL_VERBOSE(TF_COMPONENT) [0]05A0.087C::09/11/2011-09:36:06.265.00001d85 (S4,StateManagerModule.ProcessOutgoing:statemanagermodule.cs(237))(00000000009D6309)Processing outgoing request ACK
    TL_VERBOSE(TF_COMPONENT) [0]05A0.087C::09/11/2011-09:36:06.265.00001d86 (S4,MessageProcessingController.ProcessOutgoingMessage:messageprocessingcontroller.cs(615))(00000000012503F6)Processing outgoing routing.
    TL_VERBOSE(TF_COMPONENT) [0]05A0.087C::09/11/2011-09:36:06.265.00001d87 (S4,SipMessage.get_Connection:sipmessage.cs(264))(00000000031BB474)return connection=<SipTcpConnection_3977F8C>
    TL_VERBOSE(TF_COMPONENT) [0]05A0.087C::09/11/2011-09:36:06.265.00001d88 (S4,SipMessage.get_Connection:sipmessage.cs(264))(00000000031BB474)return connection=<SipTcpConnection_3977F8C>
    TL_VERBOSE(TF_COMPONENT) [0]05A0.087C::09/11/2011-09:36:06.265.00001d89 (S4,SipMessage.get_Connection:sipmessage.cs(264))(00000000031BB474)return connection=<SipTcpConnection_3977F8C>
    TL_VERBOSE(TF_COMPONENT) [0]05A0.087C::09/11/2011-09:36:06.265.00001d8a (S4,SipMessage.get_Connection:sipmessage.cs(264))(00000000031BB474)return connection=<SipTcpConnection_3977F8C>
    TL_VERBOSE(TF_NETWORK) [0]05A0.087C::09/11/2011-09:36:06.265.00001d8b (S4,SipConnection.MessageProcessingWorkitem.constructor:sipconnection.cs(1246))message=<SipRequest_31BB474>, controller=<ConnectionControlModule_FF1B67>
    TL_VERBOSE(TF_COMPONENT) [0]05A0.087C::09/11/2011-09:36:06.265.00001d8c (S4,SingleThreadedDispatcherQueue.Enqueue:eventdispatcherqueue.cs(79))(0000000002B29596)Queueing Workitem Microsoft.Rtc.Internal.Sip.SipConnection+MessageProcessingWorkitem
    TL_VERBOSE(TF_COMPONENT) [0]05A0.087C::09/11/2011-09:36:06.265.00001d8d (S4,SingleThreadedDispatcherQueue.Enqueue:eventdispatcherqueue.cs(138))(0000000002B29596)Starting Dispatcher on new thread pool thread
    TL_VERBOSE(TF_COMPONENT) [0]05A0.087C::09/11/2011-09:36:06.265.00001d8e (S4,Microsoft::Rtc::Internal::Sip::Interval::Remove:TimerWheel.cpp(148))( 00000000036FE6A5 ) Removed item 3434390
    TL_VERBOSE(TF_COMPONENT) [0]05A0.087C::09/11/2011-09:36:06.265.00001d8f (S4,Microsoft::Rtc::Internal::Sip::TimerWheel::Remove:TimerWheel.cpp(377))( 00000000035EABF8 ) Removed timeout item for 3434390
    TL_VERBOSE(TF_COMPONENT) [0]05A0.087C::09/11/2011-09:36:06.265.00001d90 (S4,StateManagerModule.UnregisterTransaction:statemanagermodule.cs(350))(00000000009D6309)Unregistering transaction INVITE:z9hG4bK77e6d96d
    TL_VERBOSE(TF_COMPONENT) [0]05A0.087C::09/11/2011-09:36:06.265.00001d91 (S4,SipMessage.get_Connection:sipmessage.cs(264))(000000000330D8A7)return connection=<SipTcpConnection_3977F8C>
    TL_VERBOSE(TF_COMPONENT) [0]05A0.087C::09/11/2011-09:36:06.265.00001d92 (S4,StateManagerModule.CheckCallContextReferences:statemanagermodule.cs(580))(00000000009D6309)<Dictionary`2_C13180>.Remove(2ac0fbfb-88c6-46d0-aa59-d464d06f2a9a);
    TL_VERBOSE(TF_COMPONENT) [0]05A0.087C::09/11/2011-09:36:06.265.00001d93 (S4,ClientInviteTransaction.ProcessResponse:sipclienttransactions.cs(316))(0000000003BF5C74)Transaction z9hG4bK77e6d96d new state is Terminated.
    TL_VERBOSE(TF_COMPONENT) [0]05A0.087C::09/11/2011-09:36:06.265.00001d94 (S4,MessageProcessingController.ProcessIncomingMessage:messageprocessingcontroller.cs(506))(00000000012503F6)Status=1
    TL_VERBOSE(TF_COMPONENT) [0]05A0.087C::09/11/2011-09:36:06.265.00001d95 (S4,MessageProcessingController.OnMessageReceived:messageprocessingcontroller.cs(288))(00000000012503F6)Indicating message received to sip stack
    TL_VERBOSE(TF_COMPONENT) [0]05A0.087C::09/11/2011-09:36:06.265.00001d96 (S4,SipStack.OnMessageReceived:sipstack.cs(1573))(000000000220335B)Indicating message received to core layer
    TL_VERBOSE(TF_COMPONENT) [0]05A0.087C::09/11/2011-09:36:06.265.00001d97 (S4,SipCoreManager.OnMessageReceived:sipcorelayer.cs(4185))(0000000002EF4207)Calling ProcessIncomingResponse
    TL_VERBOSE(TF_COMPONENT) [0]05A0.087C::09/11/2011-09:36:06.265.00001d98 (S4,SipCoreManager.ProcessIncomingResponse:sipcorelayer.cs(4010))(0000000002EF4207)Indicating response received event handler
    TL_VERBOSE(TF_COMPONENT) [0]05A0.087C::09/11/2011-09:36:06.265.00001d99 (S4,SipCoreManager.ProcessIncomingInviteResponse:sipcorelayer.cs(2038))(0000000002EF4207)incoming Invite Response
    TL_VERBOSE(TF_COMPONENT) [0]05A0.087C::09/11/2011-09:36:06.265.00001d9a (S4,SingleThreadedDispatcherQueue.Enqueue:eventdispatcherqueue.cs(79))(0000000001B92FB1)Queueing Workitem Microsoft.Rtc.Internal.Sip.DispatchEventWorkitem
    TL_VERBOSE(TF_COMPONENT) [0]05A0.087C::09/11/2011-09:36:06.265.00001d9b (S4,SingleThreadedDispatcherQueue.Enqueue:eventdispatcherqueue.cs(138))(0000000001B92FB1)Starting Dispatcher on new thread pool thread
    TL_VERBOSE(TF_COMPONENT) [0]05A0.087C::09/11/2011-09:36:06.265.00001d9c (S4,MessageProcessingController.OnMessageReceived:messageprocessingcontroller.cs(290))(00000000012503F6)OnMessageReceived returned
    TL_VERBOSE(TF_COMPONENT) [0]05A0.087C::09/11/2011-09:36:06.265.00001d9d (S4,SipMessage.get_Connection:sipmessage.cs(264))(00000000021FE52E)return connection=<SipTcpConnection_3977F8C>
    TL_VERBOSE(TF_COMPONENT) [0]05A0.087C::09/11/2011-09:36:06.265.00001d9e (S4,SingleThreadedDispatcherQueue.Enqueue:eventdispatcherqueue.cs(79))(0000000002877122)Queueing Workitem TcpTransport.Receive 0xEBF094
    TL_VERBOSE(TF_COMPONENT) [0]05A0.087C::09/11/2011-09:36:06.265.00001d9f (S4,SingleThreadedDispatcherQueue.DispatcherCallback:eventdispatcherqueue.cs(236))(0000000002877122)NULL <unknown> queue workitem callback SipTcpConnection.OnReceived 0x22EF350, arg=<TransportsDataBuffer_184F7E9> took 0.9753 mseconds
    TL_VERBOSE(TF_COMPONENT) [0]05A0.087C::09/11/2011-09:36:06.265.00001da0 (S4,SingleThreadedDispatcherQueue.DispatcherCallback:eventdispatcherqueue.cs(254))(0000000002877122)maximum execution time for <unknown> is 0.9753 mseconds
    TL_VERBOSE(TF_COMPONENT) [0]05A0.087C::09/11/2011-09:36:06.265.00001da1 (S4,SingleThreadedDispatcherQueue.DispatcherCallback:eventdispatcherqueue.cs(274))(0000000002877122)Finished  Workitem SipTcpConnection.OnReceived 0x22EF350, arg=<TransportsDataBuffer_184F7E9>
    TL_VERBOSE(TF_COMPONENT) [0]05A0.087C::09/11/2011-09:36:06.265.00001da2 (S4,SingleThreadedDispatcherQueue.DispatcherCallback:eventdispatcherqueue.cs(204))(0000000002877122)Executing Workitem TcpTransport.Receive 0xEBF094
    TL_VERBOSE(TF_COMPONENT) [0]05A0.087C::09/11/2011-09:36:06.265.00001da3 (S4,SingleThreadedDispatcherQueue.DispatcherCallback:eventdispatcherqueue.cs(221))(0000000002877122)NULL workitem TcpTransport.Receive 0xEBF094 was queued for 0 mseconds
    TL_VERBOSE(TF_NETWORK) [0]05A0.087C::09/11/2011-09:36:06.265.00001da4 (S4,TcpTransport.ReceiveMore:tcptransport.cs(325))(0000000001E48A7F)IOStart: Receive
    TL_VERBOSE(TF_COMPONENT) [0]05A0.087C::09/11/2011-09:36:06.265.00001da5 (S4,SingleThreadedDispatcherQueue.DispatcherCallback:eventdispatcherqueue.cs(236))(0000000002877122)NULL <unknown> queue workitem callback TcpTransport.Receive 0xEBF094 took 0 mseconds
    TL_VERBOSE(TF_COMPONENT) [0]05A0.087C::09/11/2011-09:36:06.265.00001da6 (S4,SingleThreadedDispatcherQueue.DispatcherCallback:eventdispatcherqueue.cs(274))(0000000002877122)Finished  Workitem TcpTransport.Receive 0xEBF094
    TL_VERBOSE(TF_COMPONENT) [0]05A0.087C::09/11/2011-09:36:06.265.00001da7 (S4,SingleThreadedDispatcherQueue.DispatcherCallback:eventdispatcherqueue.cs(306))(0000000002877122)Finished
    TL_VERBOSE(TF_COMPONENT) [0]05A0.05C0::09/11/2011-09:36:06.265.00001da8 (S4,SingleThreadedDispatcherQueue.DispatcherCallback:eventdispatcherqueue.cs(169))(0000000002B29596)Started
    TL_VERBOSE(TF_COMPONENT) [0]05A0.05C0::09/11/2011-09:36:06.265.00001da9 (S4,SingleThreadedDispatcherQueue.DispatcherCallback:eventdispatcherqueue.cs(204))(0000000002B29596)Executing Workitem Microsoft.Rtc.Internal.Sip.SipConnection+MessageProcessingWorkitem
    TL_VERBOSE(TF_COMPONENT) [0]05A0.05C0::09/11/2011-09:36:06.265.00001daa (S4,SingleThreadedDispatcherQueue.DispatcherCallback:eventdispatcherqueue.cs(221))(0000000002B29596)NULL workitem Microsoft.Rtc.Internal.Sip.SipConnection+MessageProcessingWorkitem was queued for 0 mseconds
    TL_VERBOSE(TF_NETWORK) [0]05A0.05C0::09/11/2011-09:36:06.265.00001dab (S4,ConnectionControlModule.HandlePostponedMessage:connectioncontrolmodule.cs(1846))(0000000000FF1B67)message.from=sip:6601@srvca51-site046.tehran.iri;user=phone, controller=<MessageProcessingController_12503F6>
    TL_VERBOSE(TF_COMPONENT) [0]05A0.05C0::09/11/2011-09:36:06.265.00001dac (S4,SipMessage.get_Connection:sipmessage.cs(264))(00000000031BB474)return connection=<SipTcpConnection_3977F8C>
    TL_VERBOSE(TF_COMPONENT) [0]05A0.05C0::09/11/2011-09:36:06.265.00001dad (S4,SipMessage.get_Connection:sipmessage.cs(264))(00000000031BB474)return connection=<SipTcpConnection_3977F8C>
    TL_VERBOSE(TF_COMPONENT) [0]05A0.05C0::09/11/2011-09:36:06.265.00001dae (S4,MessageProcessingController.ProcessMessage:messageprocessingcontroller.cs(226))(00000000012503F6)message.from=sip:6601@srvca51-site046.tehran.iri;user=phone
    TL_VERBOSE(TF_COMPONENT) [0]05A0.05C0::09/11/2011-09:36:06.265.00001daf (S4,MessageProcessingController.ProcessOutgoingMessage:messageprocessingcontroller.cs(713))(00000000012503F6)Processing outgoing routed.
    TL_VERBOSE(TF_COMPONENT) [0]05A0.05C0::09/11/2011-09:36:06.265.00001db0 (S4,SipMessage.get_Connection:sipmessage.cs(264))(00000000031BB474)return connection=<SipTcpConnection_3977F8C>
    TL_VERBOSE(TF_COMPONENT) [0]05A0.05C0::09/11/2011-09:36:06.265.00001db1 (S4,SipMessage.get_Connection:sipmessage.cs(264))(00000000031BB474)return connection=<SipTcpConnection_3977F8C>
    TL_VERBOSE(TF_COMPONENT) [0]05A0.05C0::09/11/2011-09:36:06.265.00001db2 (S4,SipMessage.get_Connection:sipmessage.cs(264))(00000000031BB474)return connection=<SipTcpConnection_3977F8C>
    TL_VERBOSE(TF_COMPONENT) [0]05A0.05C0::09/11/2011-09:36:06.265.00001db3 (S4,MessageProcessingController.ProcessOutgoingMessage:messageprocessingcontroller.cs(730))(00000000012503F6)Processing outgoing authentication. authModule=<AuthenticationModule_3ABE612>
    TL_VERBOSE(TF_COMPONENT) [0]05A0.05C0::09/11/2011-09:36:06.265.00001db4 (S4,AuthenticationModule.ProcessOutgoing:authenticationmodule.cs(156))(0000000003ABE612)ProcessOutgoing
    TL_VERBOSE(TF_COMPONENT) [0]05A0.05C0::09/11/2011-09:36:06.265.00001db5 (S4,MessageProcessingController.ProcessOutgoingMessage:messageprocessingcontroller.cs(749))(00000000012503F6)Processing outgoing parser. msg.From=sip:6601@srvca51-site046.tehran.iri;user=phone
    TL_VERBOSE(TF_NETWORK) [0]05A0.05C0::09/11/2011-09:36:06.265.00001db6 (S4,ParserModule.ProcessOutgoing:parsermodule.cs(541))(0000000003E70983)controller=<MessageProcessingController_12503F6>, sipStack=<SipStack_220335B>
    TL_VERBOSE(TF_COMPONENT) [0]05A0.05C0::09/11/2011-09:36:06.265.00001db7 (S4,SipMessage.get_Connection:sipmessage.cs(264))(00000000031BB474)return connection=<SipTcpConnection_3977F8C>
    TL_VERBOSE(TF_NETWORK) [0]05A0.05C0::09/11/2011-09:36:06.265.00001db8 (S4,RawDataBuffer.set_Connection:rawdatabuffer.cs(50))(0000000000A6454F)set connection=<null>-><SipTcpConnection_3977F8C>
    TL_VERBOSE(TF_COMPONENT) [0]05A0.05C0::09/11/2011-09:36:06.265.00001db9 (S4,SipMessage.get_Connection:sipmessage.cs(264))(00000000031BB474)return connection=<SipTcpConnection_3977F8C>

    Monday, September 12, 2011 5:37 AM
  • Here's a correct SIP peer profile setup... you'll need to enter your own settings for trunk service, interconnect restrictions and simultaneous calls.

     

    Cheers,

    Jon

    Monday, September 12, 2011 8:38 AM
  • Here's a correct SIP peer profile setup... you'll need to enter your own settings for trunk service, interconnect restrictions and simultaneous calls.

     

    Cheers,

    Jon

    Monday, September 12, 2011 8:39 AM
  • really appreciate mate

    but my sip profile seems a little different however I could find those option 

    my mitel 3300 release level is 4.2 and active software load is 10.2.0.26_2

     

     

    unfortunately still I got "the server can not forward the call." when try call to mitel phone from lync client

    what should I do ?

     

    Monday, September 19, 2011 8:00 AM

  • Monday, September 19, 2011 8:01 AM
  • Thx Jon

    I figured out, it was some change in sip peer profile

    yes man ,lync with enterprise voice is COOL!

     

    Wednesday, September 21, 2011 12:05 PM
  • Hi Guys,

    I am setting up the 3300 as well, do you have any good links for setting up the Lync side?

    Thanks

    Friday, October 14, 2011 12:47 AM