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How to prevent SfB client searching in Outlook OAB files ? RRS feed

  • Question

  •     Exchange 2010/Outlook 2013 + SfB Server 2015/SfB client 2015

    Hello,

    We have OAB in place that contains the Global Address List (Inside this GAL there are many external users from other companies - not SIP-enabled), and when SfB client searches contacts, all these unwanted contacts show off.

    If i remove my OAB files and disable it (by setting the following registry key HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook\Cached Mode\DownloadOAB = 0 )  ,The search works fine, and only shows SIP-enabled contacts from our Lync Address Book (that is clean - only contains SIP-enabled users).

    So the Sfb client searches in the Outlook OAB to suggest contacts and that is really annoying...

    Do you know if there's any way to prevent this behavior ? 

    We really don't want to disable Outlook OAB on all computers because we think that is a useful feature..

    Julien

    Wednesday, June 8, 2016 12:30 PM

Answers

  • Hi,

    Agree with Holger Bunkradt.

    The SFB client policy "ExcludedContactFolders" is not exclude the Exchange OAB but the Outlook special Contacts.

    Base on my understanding, no way to forbid it from SFB Server side.

    Best Regards


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Eason Huang
    TechNet Community Support


    • Edited by Eason Huang Thursday, June 9, 2016 3:30 AM
    • Proposed as answer by Liinus Thursday, June 9, 2016 4:24 AM
    • Marked as answer by Julien DECORMON Thursday, June 9, 2016 7:56 AM
    Thursday, June 9, 2016 3:29 AM

All replies

  • Hm, the SFB Client search by default the global addressbook for all users regardless the user is SFB enabled or not, because for Enterprise voice you will also call a user with only a mobile device as example.

    This is the default behavior of the SFB Client.


    regards Holger Technical Specialist UC

    • Proposed as answer by Eason Huang Thursday, June 9, 2016 3:30 AM
    • Unproposed as answer by Julien DECORMON Thursday, June 9, 2016 7:56 AM
    Wednesday, June 8, 2016 2:08 PM
  • Hi Holger,

    Yes, indeed, it makes sense when Enterprise Voice is enabled, but we don't use that feature (and I think that many other companies too)

    So this default behavior is not appropriate in our case.

    We should be able to change this behavior (by GPO or CsClientPolicy, like forcing SFB client to search "only" in its own Skype Address Book.. but it seems impossible, the SFB client always look in the offline address book if it exists, that's a pity.

    Wednesday, June 8, 2016 3:07 PM
  • Hi,

    Agree with Holger Bunkradt.

    The SFB client policy "ExcludedContactFolders" is not exclude the Exchange OAB but the Outlook special Contacts.

    Base on my understanding, no way to forbid it from SFB Server side.

    Best Regards


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Eason Huang
    TechNet Community Support


    • Edited by Eason Huang Thursday, June 9, 2016 3:30 AM
    • Proposed as answer by Liinus Thursday, June 9, 2016 4:24 AM
    • Marked as answer by Julien DECORMON Thursday, June 9, 2016 7:56 AM
    Thursday, June 9, 2016 3:29 AM
  • Hi Eason,

    Thank you for your reply.

    So, unfortunately it confirms what I thought, there's no way to change that default behavior.

    Hope Microsoft/S4B team oneday will give us this useful option..

    ++

    Julien

    Thursday, June 9, 2016 7:56 AM