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How can I retrive IM's for a certian user? RRS feed

  • Question

  • Is it possible to retrieve IMs going back months for a certain user in Lync 2010 server?

    thanks 

    Friday, February 24, 2017 3:30 AM

Answers

  • Hi ,

    There are two things you can check,

    1) are you using archiving server?

    if yes, then please check the below link which explains ,

    https://msdn.microsoft.com/en-us/library/office/hh243707(v=office.14).aspx

    2) Are you enabled for conversation history store in the outlook folder?

    Then you may need to check users mailbox and retrieve it from the conversation history folder.

    If both options are not enabled, its not possible to retrieve the conversations.


    - Muralidharan. Please mark as answer/useful if my contribution helps you.

    • Proposed as answer by jim-xuModerator Monday, February 27, 2017 3:15 AM
    • Marked as answer by rondefino Monday, February 27, 2017 3:41 PM
    Friday, February 24, 2017 11:15 AM