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Application sharing issues.. RRS feed

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    Hi,

    Found interesting issue from user...

    Normally when you have P2P call and you start sharing window you send the INVITE message. On that INVITE the SDP contains line:

    m=applicationsharing 56442 TCP/RTP/AVP 127
    a=ice-ufrag:d3Yw

    But in this case user had only:

    m=message 5060 sip null
    a=accept-types:text/plain multipart/alternative image/gif text/rtf text/html application/x-ms-ink application/ms-imdn+xml text/x-msmsgsinvite

    Audio was working just fine, but not app sharing.

    For that user the MRAS on the logs looks fine.

    Is there some connectivities which could be missing. But my problem is, that the client did not even tried to send candidates to other site. Should I see on the logs if some services are not available for user?

    User is on the VPN and no split tunneling enabled.

    Petri

    Friday, May 31, 2019 11:52 AM

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    Hi Petri,

    Did the user call and share application to the same user?

    How many users have such problem?

    Is there any error on the client window when the issue happened?

    I suggest check the UCCAPI log to see if there is any diagnostics error.  

    Best Regards,
    Shaw Lu

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    • Proposed as answer by Shaw_Lu Monday, June 10, 2019 8:59 AM
    Monday, June 3, 2019 8:42 AM
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    Hi,

    Is there any update on this case?

    Please feel free to drop us a note if there is any update.

    Thank you for your understanding and patience!

    Best Regards,
    Shaw Lu

    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    Thursday, June 6, 2019 5:46 AM