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Voicemail Functionality

    Question

  • Is it possible to have multiple voicemail greetings and set them per my availability status?
    Thursday, March 16, 2017 6:47 PM

All replies

  • In In OWA you can change settings for your availability status. You cannot change settings so it redirects to different Voicemail policy, since only one voicemail policy pr user. In OWA- settings - options, there should be an option where you can change this.

    Please mark as helpful if you find my contribution useful or as an answer if it does answer your question. That will encourage me - and others - to take time out to help you. Thank you! Off2work

    Thursday, March 16, 2017 7:05 PM
  • Is it possible to have multiple voicemail greetings and set them per my availability status?

    To clarify the above - the OWA voicemail rules functionality lets you create different greetings and actions depending on your Outlook calendar state.  I don't remember it offering an ability to do it by SfB state.
    Thursday, March 16, 2017 7:54 PM

  • There are two greetings based on the availability,

    *Default 

    *OOO

    Below link would provide better explanation

    https://social.technet.microsoft.com/Forums/lync/en-US/f98ee4e4-beba-425b-a06a-5bc2c0d060fc/multiple-voicemail-greetings?forum=ocsclients


    - Muralidharan. Please mark as answer/useful if my contribution helps you.

    Friday, March 17, 2017 12:05 PM

  • There are two greetings based on the availability,

    *Default 

    *OOO

    Below link would provide better explanation

    https://social.technet.microsoft.com/Forums/lync/en-US/f98ee4e4-beba-425b-a06a-5bc2c0d060fc/multiple-voicemail-greetings?forum=ocsclients


    - Muralidharan. Please mark as answer/useful if my contribution helps you.

    This is not exactly accurate.  There can also be rules set up for when your calendar is "Busy", "Out of Office", or "Free".
    Monday, March 20, 2017 3:46 PM