Hi there,
The
Media Quality Diagnostic Reports provide information about call quality, and diagnostic and troubleshooting information for failed calls.
The Media Quality Summary Report provides overall quality data for different endpoint types, including Enterprise
Voice peer-to-peer calls, Enterprise Voice conference calls, and calls that rely, at least in part, on the public switched telephone network (PSTN).
The Service Performance Report lists the servers that have experienced the most problems, based on measurements
of such key quality metrics as degradation, packet loss, and jitter.
The Location Report provides a list of network locations and a summary of the media quality of the calls that
occur at each location. For purposes of this report, locations are based on IP subnets.
The Device Report provides a summary of devices that are used for Enterprise Voice calls and it includes the
average media quality of the calls by device.
The Call List Report provides detailed information about phone calls made or received within your organization.
The Call Detail Report provides detailed information about phone calls made from or received within your organization.
