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Lync Monitoring Network Parameters RRS feed

  • Question

  • Hi,


    Does Lync monitor network metrics like delay/jitter/packet loss for Application Sharing/AV Conferencing capabilities of Lync?


    Thanks!

    Monday, October 31, 2011 11:16 PM

Answers

  • Hi,

    Yes it does, via the Monitoring Server. It will measure those metrics on all Lync functionality (voice calls, video calls, desktop sharing sessions, AV conferences etc).


    Justin Morris | Consultant | Modality Systems
    Blog - www.justin-morris.net
    Twitter: @jm_deluxe
    If this post has been useful please click the green arrow to the left or click "Propose as answer"

    • Proposed as answer by Noya Lau Tuesday, November 8, 2011 10:06 AM
    • Marked as answer by Noya Lau Thursday, November 10, 2011 9:31 AM
    Tuesday, November 1, 2011 1:09 AM

All replies

  • Hi,

    Yes it does, via the Monitoring Server. It will measure those metrics on all Lync functionality (voice calls, video calls, desktop sharing sessions, AV conferences etc).


    Justin Morris | Consultant | Modality Systems
    Blog - www.justin-morris.net
    Twitter: @jm_deluxe
    If this post has been useful please click the green arrow to the left or click "Propose as answer"

    • Proposed as answer by Noya Lau Tuesday, November 8, 2011 10:06 AM
    • Marked as answer by Noya Lau Thursday, November 10, 2011 9:31 AM
    Tuesday, November 1, 2011 1:09 AM
  •  

    Great detail of what the monitoring server reports cover can be found here

    http://www.microsoft.com/download/en/details.aspx?id=9129

    hope that helps

    Tom


    Tom Arbuthnot, Consultant Modality Systems
    Blog: Lync'd Up Blog Subscribe for updates: Email or RSS
    Twitter @tomarbuthnot
    Tuesday, November 1, 2011 11:22 AM
  • Hi there,

    The Media Quality Diagnostic Reports provide information about call quality, and diagnostic and troubleshooting information for failed calls.

    The Media Quality Summary Report provides overall quality data for different endpoint types, including Enterprise Voice peer-to-peer calls, Enterprise Voice conference calls, and calls that rely, at least in part, on the public switched telephone network (PSTN).

    The Service Performance Report lists the servers that have experienced the most problems, based on measurements of such key quality metrics as degradation, packet loss, and jitter.

    The Location Report provides a list of network locations and a summary of the media quality of the calls that occur at each location. For purposes of this report, locations are based on IP subnets.

    The Device Report provides a summary of devices that are used for Enterprise Voice calls and it includes the average media quality of the calls by device.

    The Call List Report provides detailed information about phone calls made or received within your organization.

    The Call Detail Report provides detailed information about phone calls made from or received within your organization.

    Wednesday, November 2, 2011 5:48 AM
  • Tom,


    Thank you for your response. Would you happen to know if the performance metrics that are captured include Application Sharing/Desktop Sharing sessions?


    Thanks!

    Wednesday, January 4, 2012 3:02 AM
  • Hi Justin,


    I was looking specifically for Application Sharing or Desktop Sharing. Are you certain that Lync captures those metrics for App. Sharing/Desktop Sharing?


    Thanks!

    Wednesday, January 4, 2012 3:04 AM
  • Hi Noya,

     

    Thank you for your response to this. It's a fairly critical question to my organizations Lync initiatives.

    I'm interested in the Service Performance Reports, I understand that the performance reports provide detail around degradation, packet loss, jitter for Voice/Video calls, what about Application Sharing? Does it list metrics for Application sharing?

     

    Thanks a million!

    Wednesday, January 4, 2012 3:08 AM
  • Yes, application sharing is a metric that is captured in the Monitoring Server reports - http://technet.microsoft.com/en-us/library/gg615041.aspx

    Justin Morris | Consultant | Modality Systems
    Lync Blog - www.justin-morris.net
    Twitter: @jm_deluxe
    If this post has been useful please click the green arrow to the left or click "Propose as answer"

    Wednesday, January 4, 2012 6:55 AM
  • Lync monitor network metrics like delay/jitter/packet loss for AV Conferencing capabilities is captured in Monitoring Store and you could find them by Monitoring Reportorting.

    For the Application sharing metrics, Lync would capture the information such as caller and callee information, in the Monitoring Reporting, you could find metrics such as total number of application sharing session.

    Right now, Lync doesn't capture monitor network metrics like delay/jitter/packet loss  for Application sharing and desktop sharing activity. The capturing for those new metrics would be included in the new coming Lync release.

     

    Sunday, January 8, 2012 4:20 AM