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Lync Web App which account Lync account or AD account? RRS feed

  • Question

  • Need clarification.

    Does a user need a Lync account in order to log on to the Lync Web App as a corporate user, or does would the AD account suffice?

    Which account is actually intended when it says "use this option if you have an account xxxdomain.xxx"

    Monday, April 23, 2012 2:58 PM

Answers

  • Hi,

    There are two ways to sign in Lync Web App:

    1.  User Lync user account.

    2. Log in as a guest

    Lync Web App is designed mainly for external partners, who did not have Lync user account in your organization, they can log in as guest. It is also useful for employees who are not at their usual computer at meeting time, or have not yet installed or upgraded to Lync 2010. They can also use their Lync account to sign in.

    Regards,

    Kent

    • Proposed as answer by Lakshay Gupta Tuesday, April 24, 2012 4:30 PM
    • Unproposed as answer by CBrook1234 Wednesday, April 25, 2012 6:34 AM
    • Proposed as answer by Kent-Huang Monday, April 30, 2012 1:20 AM
    • Marked as answer by Sharon.ShenModerator Tuesday, May 8, 2012 1:48 AM
    Tuesday, April 24, 2012 7:20 AM
  • Cbrook,

    Your quote says that users that dont have a Lync account can use the Web App.  If the user is internal but does not have a Lync account they must join as a guest.  The quote you posted does not contradict that in any way.


    BBB

    Thursday, April 26, 2012 9:18 PM
  • CBrook,

    you can indeed sign in to the lync web app without having a lync account by means of the "Guest" option, and the attendee client will provide the ability to use audio/video during the session along with advanced sharing features, the web app without the attendee client will only allow for chat/IM communication.

    Regards,


    Ross Kotter
    Systems Administrator
    Microsoft Certified
    ****************************************************************
    Was This Post Helpful? Please Remember To Mark Post's As Helpful If It Assist's In Solving Your Issue.
    If This Post Provides You With An Answer To Your Problem Please Be Sure To Mark As Answer.


    • Edited by RK-33 Friday, April 27, 2012 5:45 PM
    • Proposed as answer by Kent-Huang Monday, April 30, 2012 1:20 AM
    • Marked as answer by Sharon.ShenModerator Tuesday, May 8, 2012 1:48 AM
    Friday, April 27, 2012 5:44 PM

All replies

  • If the user isnt Lync enabled they should log in as a guest. That option is for enabled users on the xxxdomain.xxx

    BBB

    Monday, April 23, 2012 10:51 PM
  • well then why is Microsoft saying that it work for non-lync users

    http://office.microsoft.com/en-us/communicator-help/welcome-to-microsoft-lync-web-app-HA101908015.aspx

    The corporate users login is not working is not working for our non-Lync enabled users either, I would just like to know if there is a mis-configuration somewhere in our environment.

    Tuesday, April 24, 2012 6:29 AM
  • Hi,

    There are two ways to sign in Lync Web App:

    1.  User Lync user account.

    2. Log in as a guest

    Lync Web App is designed mainly for external partners, who did not have Lync user account in your organization, they can log in as guest. It is also useful for employees who are not at their usual computer at meeting time, or have not yet installed or upgraded to Lync 2010. They can also use their Lync account to sign in.

    Regards,

    Kent

    • Proposed as answer by Lakshay Gupta Tuesday, April 24, 2012 4:30 PM
    • Unproposed as answer by CBrook1234 Wednesday, April 25, 2012 6:34 AM
    • Proposed as answer by Kent-Huang Monday, April 30, 2012 1:20 AM
    • Marked as answer by Sharon.ShenModerator Tuesday, May 8, 2012 1:48 AM
    Tuesday, April 24, 2012 7:20 AM
  • CBrook1234,

    The only users that can use the Join using your Corporate credentials option are users enabled for Lync.  All other users must join as guests. I looked at the link you posted and can't find any information contradicting ..


    BBB

    Tuesday, April 24, 2012 7:00 PM
  • here is the quote from the link

    "Lync Web App is the browser-based version of Lync 2010 that allows people who don’t have a Lync account and haven’t installed the Lync client to participate in Lync meetings, using either a Windows or Macintosh operating system. It’s a “light” program that takes up very little space on your hard drive and is relatively quick to start using"

    Wednesday, April 25, 2012 6:36 AM
  • Cbrook,

    Your quote says that users that dont have a Lync account can use the Web App.  If the user is internal but does not have a Lync account they must join as a guest.  The quote you posted does not contradict that in any way.


    BBB

    Thursday, April 26, 2012 9:18 PM
  • CBrook,

    you can indeed sign in to the lync web app without having a lync account by means of the "Guest" option, and the attendee client will provide the ability to use audio/video during the session along with advanced sharing features, the web app without the attendee client will only allow for chat/IM communication.

    Regards,


    Ross Kotter
    Systems Administrator
    Microsoft Certified
    ****************************************************************
    Was This Post Helpful? Please Remember To Mark Post's As Helpful If It Assist's In Solving Your Issue.
    If This Post Provides You With An Answer To Your Problem Please Be Sure To Mark As Answer.


    • Edited by RK-33 Friday, April 27, 2012 5:45 PM
    • Proposed as answer by Kent-Huang Monday, April 30, 2012 1:20 AM
    • Marked as answer by Sharon.ShenModerator Tuesday, May 8, 2012 1:48 AM
    Friday, April 27, 2012 5:44 PM
  • Hi,

    The intent of Lync Web App is for external people, who did not have Lync user account and also for employees who have not installed Lync 2010. As indubious said, all users who do not have Lync account they must join as a guest.
    If you have any further question about Lync web app, feel free to let us know.
    Regards,
    Kent

    Monday, April 30, 2012 1:20 AM
  • OK

    well then it seems that the wording is just a bit unclear - it should actually say Lync Account Corporate Users instead of the implied "AD Account Corporate Users"

    Monday, April 30, 2012 6:59 AM