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Found 267 threads
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0 Votes[Announcement] "System Center" Forum will be migrating to a new home on Microsoft Q&A!
This "System Center" Forum will be migrating to a new home on Microsoft Q&A! We've listened to your ...
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0 Votes
Using Orchestrator and a CR Template
Hello, I currently have two projects in the works, one is updating SCSM 2012 to 2019 (including Orchestrator) and one is an overhaul to the change request process. In the ... -
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Change mangement - Status stuck on NEW
Just installed SCSM 2019 and tested out the Change managment section of the application but noticed the status has not changed from NEW. Can some one ...Answered | 8 Replies | 1627 Views | Created by Adamrg2013 - Wednesday, January 15, 2020 3:05 AM | Last reply by Adamrg2013 - Thursday, January 16, 2020 11:50 PM -
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Create CR from Portal
Hello, i am trying to find a way to make the users to create CR from Portal i followed the below steps to do that : - Create SR ...Proposed | 1 Replies | 1248 Views | Created by Mohamed Maamoun - Monday, December 16, 2019 12:06 PM | Last reply by James Atance - Solutions Architect - Thursday, December 19, 2019 9:20 AM -
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Error while Moving SCSM Management pack from Development to Production
I am migrating SCSM development management packs to production. i have saved everything into one Management pack, Like Change ...Unanswered | 0 Replies | 1894 Views | Created by Mahesh_Gaikwad - Wednesday, November 13, 2019 8:17 AM -
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Service Manager HTML5 portal logging on as SCSM administrator
Our Service Mananger HTML5 portal was working without any issues until recently, but has now started logging onto the portal as the SCSM administrator (for all end-users although the site itsel is ...Proposed | 1 Replies | 1670 Views | Created by Jam-admin - Wednesday, October 30, 2019 9:59 AM | Last reply by Yasser Sobhdel - Wednesday, October 30, 2019 2:55 PM -
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Copy Development configuration into different management pack
We have developed and configured all SCSM (Configurations, templates & Subscription) of Change Request, Service Request, and Incidents into one Management ...Answered | 6 Replies | 1788 Views | Created by Mahesh_Gaikwad - Tuesday, October 22, 2019 4:15 PM | Last reply by Mahesh_Gaikwad - Wednesday, October 23, 2019 12:07 PM -
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Incident Email Notification not working for Analyst and User comments
Hello All, We have setup incident management, and its email notification subscription and ...Proposed | 3 Replies | 1323 Views | Created by Mahesh_Gaikwad - Monday, August 26, 2019 12:24 PM | Last reply by Stoyan Chalakov - Monday, August 26, 2019 8:52 PM -
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Computer not responding after
I am facing a problem that my laptop get hanged everyday if left idle for some 15 minutes of so. Screen get blank and I couldn't do anything with the keybord. ...Answered | 1 Replies | 1317 Views | Created by Rao Shahid - Friday, July 26, 2019 11:11 AM | Last reply by Andreas Baumgarten - Friday, July 26, 2019 11:28 AM -
6 Votes
Basic ITIL Implementation
Hi, I am looking to implement basic level of ITIL implementation at my place. Have following questions: 1. What products would be required at bare ...Answered | 5 Replies | 1942 Views | Created by TechNet Junkie - Tuesday, May 28, 2019 6:13 PM | Last reply by Stoyan Chalakov - Monday, July 8, 2019 12:16 PM -
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SCOM Alert Correlation
Hello Everyone, We have configured the SCOM Monitor for particular application service in 2012 Environment. So basically when the application/ service fails or stops ...Unanswered | 1 Replies | 1626 Views | Created by Bhagyashri Hegde - Thursday, May 23, 2019 6:58 AM | Last reply by Dwalsham - Friday, May 24, 2019 10:11 AM -
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Tranfer Agent Service
How to run TranferAgent service and stop itUnanswered | 1 Replies | 1430 Views | Created by how can I find transferAgent Service - Tuesday, April 23, 2019 5:43 PM | Last reply by Xin Guo - Wednesday, April 24, 2019 3:25 AM -
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Closing Incident
Hello, can i put a link at the email notification sent to the user after closing the incident to allow him to reopen the incident. or can i ...Answered | 3 Replies | 1610 Views | Created by Mohamed Maamoun - Wednesday, April 3, 2019 11:32 AM | Last reply by Mohamed Maamoun - Monday, April 8, 2019 10:13 AM -
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Maximum Number of Activities in a Service Request
Hello all, I have a spreadsheet of details for over 600 activities that need to be added to one request. I have a runbook that can parse the data and create the MAs and relate them ...Answered | 3 Replies | 1656 Views | Created by Gary Winhoven - Tuesday, March 5, 2019 4:49 PM | Last reply by Andreas Baumgarten - Wednesday, March 6, 2019 7:00 PM -
3 Votes
Cannot identify line manager of
Hello, Every so often when a Review Activity with "Line Manager Should Review" is checked off, SCSM is unable to find the user that is the manager of the Created By ...Answered | 2 Replies | 2049 Views | Created by Gary Winhoven - Wednesday, February 13, 2019 3:30 PM | Last reply by Gary Winhoven - Wednesday, February 20, 2019 6:46 PM -
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Prioritizing Incidents related to Sales
minor priority? It may be an "inconvenience" as Customer care needs to walk the customer into ordering the package themselves, but there is no disruption with actual services ...Proposed | 1 Replies | 1678 Views | Created by Bug Man 2018 - Thursday, November 29, 2018 7:24 PM | Last reply by Stoyan Chalakov - Friday, November 30, 2018 10:55 AM -
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How to move Open Licenses to new computer
Hello: We have just purchased 7 new computers to replace old computers and want to reinstall Office 2016 on these computers. The problem i am having is that i get a error message ...Unanswered | 4 Replies | 2456 Views | Created by moffl2 - Monday, November 19, 2018 1:22 PM | Last reply by moffl2 - Monday, November 19, 2018 3:41 PM -
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should I receive a refund for a game (Bulletstorm) that was on Microsoft games server.
dropped the gaming server. My only option is to spend another 40 dollars on a updated copy without the gaming server code. Maybe a lawyer could see profit.Answered | 1 Replies | 2129 Views | Created by SidewinderFSK - Sunday, November 4, 2018 1:47 PM | Last reply by Stoyan Chalakov - Sunday, November 4, 2018 1:59 PM -
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What is the scope of ITSM or ITIL industries in India?
Future and the expected trends in ITSM ?Proposed | 1 Replies | 2985 Views | Created by Abdul1003 - Thursday, April 19, 2018 2:05 PM | Last reply by Xin Guo - Monday, April 23, 2018 8:56 AM -
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Mapping Affected User in Orchestrator
I've gotten this to work before, but I can't seem to remember or figure it out this time. Can someone help me figure out how to properly map the affected user within scorch? This is ...Answered | 8 Replies | 2465 Views | Created by STL_ITdude - Wednesday, March 14, 2018 3:56 PM | Last reply by STL_ITdude - Thursday, March 22, 2018 7:05 PM - Items 1 to 20 of 267 Next ›
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