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delete outlook rules RRS feed

  • Question

  • Hi Experts
    One of my user is sending meeting requests to other users, when other users accepts or declines his meetings the user is not getting email notifications of accepted or declined meeting requests.
    from the message trace i can see the below log

    06/20/2020 06:00:00 PM    Drop   Reason:[Stage: DeliveryPreDelivery];StoreDriver.Rules;message is deleted by mailbox rules
    Reason:[Stage: DeliveryPreDelivery];StoreDriver.Rules;message is deleted by mailbox rules.

    the user is using mac and i have checked the outlook rules and i dont see any rule exists for deleting these emails. how do i use MFCMAPI to check if there exists any hidden rules and how do i delete those rules. i would check this on windows operating system.
    Friday, June 26, 2020 1:21 PM

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