Open With Explorer Ssl Davwwwroot Is Not Accessible - When mapping document library SharePoint Online


  • Hi All ,
          Some of our users are getting "Open With Explorer Ssl Davwwwroot Is Not Accessible " when trying to use Open with explorer to view there files.
    This just stopped working - sometimes it works when you re map it again sometimes it gives the error.
    Any advice?

    Sunday, March 19, 2017 10:36 PM

All replies

  • Hi Patrick.l,

    Are your users using the same Window system and the IE with the same version?

    Have you applied all the latest Windows updates?

    For this issue, please check the following things:

    1. Make sure that the WebClient service is running.

    2. Add the SharePoint site to Trust sites in Internet Explorer.

    3. Make sure that you're authenticated to Office 365. When signing in to the SharePoint site, select the “Keep me signed in” check box.

    Best Regards,

    Linda Zhang

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact

    Monday, March 20, 2017 11:09 AM