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Servers in Scale-out render pdf differently RRS feed

  • Question

  • Dear,

    I have a SSRS 2016 scale-out setup of 2 SSRS servers. Reports are generated in pdf format. However, if the PDF is rendered by server 1 of the scale-out setup, the pdf is rendered differently then when rendered by server 2. By differently, I mean that titles in the report are misaligned and put 1-2 milimeter lower then when rendered by the other SSRS server. Servers have been setup identical (same version SQL, SSRS, rdl-files).
    Does anyone can help me to troubleshoot this one.

    Kind regards, 

    Bart 

    Sunday, November 17, 2019 11:16 PM

Answers

  • Added a new SSRS server and joined it to the Scale-out deployment (removing the 'malfunctioning' server). Apparently, this newly added server renders the PDF correctly.
    • Marked as answer by Bart Bertels Wednesday, November 20, 2019 10:38 AM
    Wednesday, November 20, 2019 10:28 AM

All replies

  • Hi Bart,

    Have tried to print the report? 

    Do the two severs working on the same hosting system ?

    This is quite strange , the two PDFs should stay the same. Did you have same pdf readers on the two machine?

    Regards,

    Lukas


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    Tuesday, November 19, 2019 1:26 AM
  • Hi Lukas,

    The report format is PDF. The server that renders the report correctly, looks like :

    The red line is just to indicate that the alignment is 'OK'

    The server that renders that same rdl incorrectly, looks like:

    You see that the text is moved downwards.

    Both servers are deployed in Scale-out modus, use the same rdl file, connecting to the same SQL DB (data and reporting DB).

    No idea (yet) why there is a difference ...


    Tuesday, November 19, 2019 9:20 AM
  • Added a new SSRS server and joined it to the Scale-out deployment (removing the 'malfunctioning' server). Apparently, this newly added server renders the PDF correctly.
    • Marked as answer by Bart Bertels Wednesday, November 20, 2019 10:38 AM
    Wednesday, November 20, 2019 10:28 AM