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Can a 3rd party from an external company share their desktop in a live meeting I have created? RRS feed

  • Question

  • Hi,

    I recently tried to set up a live meeting to allow an external stakeholder to give me an overview of a system. To do this the 3rd party would need to share their desktop. ( FYI - I have tried to get the 3rd party to send me a live meeting invite but my company block this page so I cannot attend).

    I set up the live meeting and ensured that the 3rd party was set up as a presenter. When the 3rd party tried to access the share your desktop button this was greyed out. Additionally I also had an internal colleague attend the live meeting and he was able to show his desktop without any issue.

    Do you have any idea if it is possible for a 3rd party from an external company to share their desktop with me? If so can you try and help me make it happen?

    Thanks in advance

    Gavin

    Thursday, January 8, 2015 11:16 AM