SharePoint Online only subcriptions - welcome e-mail RRS feed

  • Question

  • I have a customer that purchased SharePoint Online subcription. (they have their own Exchange server)  We validated their domain name and set it to external relay so their sign in names would not be the really long default domain address.  The user accounts were created and match their e-mail addresses (we were hoping they would switch to Exchange Online later down the road) 

    The problem we are finding is when creating the user account in the Online Admin Portal and sending the welcome e-mail to the user the e-mail will not be delivered.  Is there a way around this?     
    David Allred
    Tuesday, June 9, 2009 9:15 PM


  • David. This should not be the case. Please contact support with this issue as you should be able to send welcome emails to any address you choose.
    Tuesday, June 9, 2009 10:50 PM