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WSCSVC Service Greyed Out RRS feed

  • Question

  • I was having issues with Outlook saying the antivirus status was invalid, which eventually led me to find the Windows Security Center Service, stopped/disabled, and greyed out! By default this service is supposed to be enabled and set to automatic.

    I can't seem to get it to allow me to change it. Here is what I've tried - please provide suggestions on what I'm missing.

    Win10 Pro 64bit v1903
    Windows updates/Restarts/ Ensured no more updates
    Running services as admin
    Cmd as admin, Sc config wscsvc Start= auto
    OpenService failed 5: Access is denied
    Net start wscsvc
    System error 1058 has occurred
    The service cannot be started, either because it is disabled or because it has no enabled devices.
    Dependent services are enabled/automatic/running (RPC?WMI)
    Sfc /scannow
    Window Resource Protection found corrupt files and successfully repaired them. 
    Restarted
    Second sfc /scannow did not find any integrity violations.
    Sc query wscsvc returned the service name and info as intended
    TYPE : 20 WIN32_SHARE_PROCESS
    STATE : STOPPED
    WIN32_EXIT_CODE : 1077 (0x435)
    SERVICE_EXIT_CODE : 0 (0x0)
    CHECKPOINT : (0x0)
    WAIT_HINT : (0x0)






    Saturday, July 11, 2020 11:20 PM

Answers

  • Need to correct myself, the default setting for wscsvc is not automatic, it's automatic delayed start.

    I discovered a workaround to my issue. I found the service in the registry and set the value to make the service automatic delayed start.


    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wscsvc

    Start - REG_DWORD - Value changed from 4 to 2
    DelayedAutoStart - REG_DWORD - Value set to 1

    The following two websites helped me to decipher which values the data needed to be set for.

    Step 5 in https://www.tenforums.com/tutorials/4499-start-stop-disable-services-windows-10-a.html
    and
    https://www.winhelponline.com/blog/windows-update-service-properties-are-grayed-out-in-services-mmc/


    I said this was a workaround because I've not yet found what's locking it down in the first place/ why it's still greyed out. This might be another registry key that I'm not familiar with and cannot find yet when researching. I scoured through local policies - nothing set there. For now, this gets the job done so I'm happy. 
    • Marked as answer by Xaerie Tuesday, July 14, 2020 8:59 PM
    • Edited by Xaerie Tuesday, July 14, 2020 9:00 PM
    Tuesday, July 14, 2020 8:59 PM

All replies

  • You need to verify that the following services are configured to Automatic (delayed start) and are running.

    • Security Center
    • Remote Procedure Call (RPC)
    • Windows Management Instrumentation

    S.Sengupta,Microsoft MVP Windows and Devices for IT, Windows Insider MVP

    Sunday, July 12, 2020 2:26 AM
  • Same issue with Security Center. Disabled and greyed out. RPC and WMI are running as intended. 
    Sunday, July 12, 2020 5:37 AM
  • Check if there is any third-party antivirus or security software are running.

    Next, check the methods here to repair.

    4 Solutions to Windows Security Center Service Can’t Be Started

    https://www.minitool.com/backup-tips/windows-security-center-service-cannot-be-started.html

    Please note: Information posted in the given link is hosted by a third party. Microsoft does not guarantee the accuracy and effectiveness of information.

    Regards


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  • Currently there is no third party antivirus although I do plan to install Sophos later.

    Thank you for sharing the site, it ran through 4 things to try. Here are the results:

    1. Enable Security Center - I can't do this, it's greyed out. This is my main issue. 
    2. Try to repair the WMI repository - I hadn't tried this yet, the repository returned consistent.
    3. Check whether the service is running as local service - yes but it's greyed out.
    4. Run System File Checker - I already did this in my previous post. I went ahead and did it again, found no integrity violations.

    Do you have any other thoughts of what I could try?

    Tuesday, July 14, 2020 8:36 PM
  • Need to correct myself, the default setting for wscsvc is not automatic, it's automatic delayed start.

    I discovered a workaround to my issue. I found the service in the registry and set the value to make the service automatic delayed start.


    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wscsvc

    Start - REG_DWORD - Value changed from 4 to 2
    DelayedAutoStart - REG_DWORD - Value set to 1

    The following two websites helped me to decipher which values the data needed to be set for.

    Step 5 in https://www.tenforums.com/tutorials/4499-start-stop-disable-services-windows-10-a.html
    and
    https://www.winhelponline.com/blog/windows-update-service-properties-are-grayed-out-in-services-mmc/


    I said this was a workaround because I've not yet found what's locking it down in the first place/ why it's still greyed out. This might be another registry key that I'm not familiar with and cannot find yet when researching. I scoured through local policies - nothing set there. For now, this gets the job done so I'm happy. 
    • Marked as answer by Xaerie Tuesday, July 14, 2020 8:59 PM
    • Edited by Xaerie Tuesday, July 14, 2020 9:00 PM
    Tuesday, July 14, 2020 8:59 PM