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Error 0X800CCC0E

    Frage

  • I posted this on another site, and it was suggested I check here as well.

    A few days ago, Outlook began issuing the following error in regards to my IMAP account: 

    "Task 'Synchronizing subscribed folders for ******.' reported error (0x800CCC0E) : 'Outlook cannot synchronize subscribed folders for ******. Error: Cannot connect to the server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).' "

    I installed a few Microsoft updates on the day the error first appeared. I ran System Restore to the restore point prior to the updates but that had no effect on Outlook.

    Outlook works fine on launch but the error appears within a 1-2 minutes of startup. The cycle then repeats - I wait a few moments, startup Outlook, it works for a minute or two, then the error appears. During those few minutes where it works, any messages in the Outbox are successfully sent.
    I've researched this quite a bit elsewhere, but all of the recommended solutions have failed thus far:  I've checked my credentials and account settings, verified the proper ports are in use, tried alternative ports, restarted my routers, run pstscan.exe on all of my pst files, changed by send/receive settings, etc.
    I also have a MAPI account set up which will successfully receive mail while the IMAP error is present, but sending from either account is only successful for the few lucky minutes where IMAP is running.
    Mittwoch, 9. November 2011 17:19

Antworten

  • Hi,

    Several things want to make sure:

    1, can you log on the impacted mailbox via web access?

    2, when the Outlook is still running before you get the error, can you send any mail out? Can you receive any mail?

    =====================

    1, try to create a new profile and check the issue again. (How to create and configure an email profile in Outlook 2010)

    2, try to remove the updates you've installed and check the issue again.

      To do so, open Control Panel, find Windows Update, and click View update history, choose the updates installed by that day before you get the error.

     

    Let me know the result, any questions, feel free to post back.



    Sincerely,

    Max Meng
    Forum Support


    Come back and mark the replies as answers if they help and unmark them if they provide no help.
    If you have any feedback on our support, please contact tnmff@microsoft.com.

    Freitag, 11. November 2011 07:40
    Moderator

Alle Antworten

  • Hi,

    Several things want to make sure:

    1, can you log on the impacted mailbox via web access?

    2, when the Outlook is still running before you get the error, can you send any mail out? Can you receive any mail?

    =====================

    1, try to create a new profile and check the issue again. (How to create and configure an email profile in Outlook 2010)

    2, try to remove the updates you've installed and check the issue again.

      To do so, open Control Panel, find Windows Update, and click View update history, choose the updates installed by that day before you get the error.

     

    Let me know the result, any questions, feel free to post back.



    Sincerely,

    Max Meng
    Forum Support


    Come back and mark the replies as answers if they help and unmark them if they provide no help.
    If you have any feedback on our support, please contact tnmff@microsoft.com.

    Freitag, 11. November 2011 07:40
    Moderator
  • Thank you for your reply. I had originally attempted a system restore, but I wasn't aware that I could uninstall each update individually.

    It appears that it was a problem with Office 2010 SP1 (KB2510690). I'm not sure what the problem was, but my email has worked perfectly since I removed that update.

    Mittwoch, 16. November 2011 19:05