Unable to sign in after installing Microsoft Professional Plus 2013


  • I purchased this software through Microsoft HUP and received my download link with my purchase confirmation email.  I have downloaded it and it will not let me sign in to activate it.  Every time I click on the sign in link and the box pops up a message pops up and say "Sorry we are having some temporary server issues" Retry or Cancel.  No matter how many times I retry, it will not bring up the sign in box.  I have uninstalled it and re-installed it but it didn't help.  As I can't sign in to activate it by entering my product key, it is soon going to be a worthless product.  I am using Windows 7 home premium.


    Friday, August 16, 2013 1:29 AM

All replies

  • Hi, I think I found a user who had the same issue:

    Follow what he had done to test.

    • Edited by Jeff Hardyy Monday, August 19, 2013 12:51 AM modify
    Monday, August 19, 2013 12:51 AM
  • Ok, so in laments terms?? I need to get this to someone who can fix?
    Friday, August 23, 2013 1:24 AM
  • hell! i bought HUP license of MS office 2013 pro... getting same error
    Friday, August 23, 2013 11:39 AM
  • hell! i bought HUP license of MS office 2013 pro… getting same error. 
    Friday, August 23, 2013 11:43 AM