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Deleted files keep coming back Exchange 2013 RRS feed

Answers

  • Hi,

    Agree with Ed and THE Grim.

    One thing to confirm with you: 

    If the problematic user deleted the emails from inbox to deleted items folder or from deleted items folder to the recoverable items folder (dumpster) ?

    Since issue occurs only occurs in one user, if none of the above methods works, we could move this user's mailbox to another DB and then check if issue persists.

    Regards,

    Manu Meng


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    • Marked as answer by slimhss Wednesday, January 24, 2018 10:08 AM
    Wednesday, January 24, 2018 8:34 AM
    Moderator

All replies

  • Look at all the clients the user is using and make sure that none of them are having sync problems.

    Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."
    Celebrating 20 years of providing Exchange peer support!

    Tuesday, January 23, 2018 9:16 PM
    Moderator
  • also check for mobile devices connected to the account; sounds like a fucky one way sync with an un-supported e-mail client.
    Tuesday, January 23, 2018 9:24 PM
  • Hi,

    Agree with Ed and THE Grim.

    One thing to confirm with you: 

    If the problematic user deleted the emails from inbox to deleted items folder or from deleted items folder to the recoverable items folder (dumpster) ?

    Since issue occurs only occurs in one user, if none of the above methods works, we could move this user's mailbox to another DB and then check if issue persists.

    Regards,

    Manu Meng


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    • Marked as answer by slimhss Wednesday, January 24, 2018 10:08 AM
    Wednesday, January 24, 2018 8:34 AM
    Moderator
  • Thanks all for your support

    As Manu said, the pb is that all the deleted item go to recoverable Item (dumpster).

    I solved the pb after running the cmnd

    Search-Mailbox -Identity 'Mailbox' -SearchDumpsterOnly -DeleteContent

    Thanks again for all

    Wednesday, January 24, 2018 10:11 AM