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Header graphic is increasing in size during printing. RRS feed

  • Question

  • My wife was printing some letters from her Lenovo laptop when she noticed the header had increased in size and was being cropped. Everything in her document appeared correctly on screen and it also looked correct in Print Preview. But when printed, the header got bigger on the printed page. She emailed me the document and it printed correctly from my Dell Desktop.

    I did a little research online and discovered another user who has the same issue. The only way he could get a correct print was to save the file as a PDF. We tried this and it worked. But this is a hassle if my wife has a lot of files to print. Can you offer a solution so she can print a Word Document with a header correctly?

    CPU: Lenovo Yoga

    Printer: HP 9020

    Word v: Microsoft Office 365 Home

    Monday, November 4, 2019 1:56 AM

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