Microsoft Excel and Word keeps showing an error message and shutting down


  • Please help!

    Microsoft Office - Home and Student 2013 on a Windows 8 laptop (Acer Aspire V5)

    I keep trying to open Microsoft Excel and if I try and open an existing document or create a new one I get a message "Microsoft Excel has detected a problem". After a moment I then get the message "Microsoft Excel has stopped working - A problem has caused the program to stop working correctly. Windows will close the program and notify you if a solution is available". I have tried the usual, shut down and start again, uninstalled and installed office again, been on the control panel in programs and clicked on changes. its been through the Microsoft update 4 times now and it still isn't working.

    Any ideas please.

    Wednesday, August 21, 2013 2:02 PM


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