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Connection-timeout at connecting to SharePoint-Store RRS feed

  • Question

  • Hi,

    i cannot get a connection with the SharePoint-Store:

    03/01/2017 12:17:54.52 	w3wp.exe (0xFD04)                       	0x5D58	SharePoint Foundation         	App Marketplace               	aep7f	Unexpected	Request to office.com with the following URL:https://store.office.com/commerce/query?lc=en%2DUS&type=3&build=15%2E0%2E4867%2E1000&av=OSU150&origin=EC101785291&corr=%7B28bcd99d%2D08e2%2De03a%2D5eb5%2Dafb5c583816e%7D&clientip=172.20.96.187 caused an exception. System.Net.WebException: The operation has timed out     at System.Net.HttpWebRequest.GetResponse()     at Microsoft.SharePoint.Marketplace.OfficeProxy.OfficeProxy.SendWebRequest(String url, Boolean autoRedirect, String userIP, String postBody, String contentType, Encoding encoding, String jobRunIdLogPrefix)	28bcd99d-08e2-e03a-5eb5-afb5c583816e
    03/01/2017 12:17:54.52 	w3wp.exe (0xFD04)                       	0x5D58	SharePoint Foundation         	Monitoring                    	b4ly	High    	Leaving Monitored Scope (OfficeProxy.SendWebRequest). Execution Time=100011,304858578	28bcd99d-08e2-e03a-5eb5-afb5c583816e
    03/01/2017 12:17:54.52 	w3wp.exe (0xFD04)                       	0x5D58	SharePoint Foundation         	App Marketplace               	agdhz	Unexpected	Response from office.com was null or its HTTP status code was not 'OK'. Actual status code: 'InternalServerError'	28bcd99d-08e2-e03a-5eb5-afb5c583816e
    

    The server is behind a proxy, so i added the proxy-settings to the web.config:

      <system.net>
    		<defaultProxy useDefaultCredentials="true">  
    			<proxy usesystemdefault="true" proxyaddress="http://xxxxx:3128" bypassonlocal="true" />  
    			<bypasslist>
    				<add address="knlemossappaddins04" />  
    			</bypasslist>  
    		</defaultProxy>
      </system.net>
    

    I do not get any further informations why the timeout occurs. 

    How do i get more insights of this problem ?

    Wednesday, March 1, 2017 11:27 AM

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