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Can I sort Best Best Keywords by Keyword and/or best bet URL? RRS feed

  • Question

  • I need to add about 100 or so pages to my MOSS 2007 Keyword/Best bets (because we have an bespoke web application that I want to include in SharePoint search results).  But the Manage Keywords page ( /_layouts/listkeywords.aspx) is letting me down a bit. 

    1. I can't sort by Keyword - the list is just displayed in the order I added each new keyword - quite useless.  How can I keep track of what keywords I have and haven't added? 

    2. I can't even reliably search on the terms I've added to the best bets as they are truncated at the end with ...

    3. Next I can't easily test whether I've added a URL or not as they are not even shown on the Manage Keywords page.

    And then there are the other glitches, like:

    4. The error you get when you add a new best bet to the end of a list of best bets that have been saved and sorted.  It says the text limit is 100 but if you just insert your new best bet in alphabetical order it saves fine!

    5. when you try to add and delete a best bet before saving as described in: http://social.msdn.microsoft.com/Forums/en/sharepointsearch/thread/912819d2-b553-424b-a3fa-2bb75b7b5d82

    Microsoft can there be improvements here?

    Thanks!

     


    Kirsten Mayer
    • Edited by Mike Walsh FIN Monday, May 2, 2011 7:32 AM MOSS 2007 not needed in Title as default here. In text already
    Monday, May 2, 2011 7:21 AM

Answers

  • As I wrote there are the people in China who Microsoft pay to support the forums.

    Then there are (official) Microsoft Employees who seem to be used for questions they escalate.

    Then there are also a few Microsoft people who visit the forums in their spare time (they and members of the MS product team tend to only visit the forums of the current product though.

    To add to the confusion some (and I don't know which but it is most if not all of the pre-SP 2010  forums) forums are supported within the TechNet membership system which guarantees replies with 24 (or is it 48?) hours to TechNet members who use special sign-ins to access the forums. Those threads look like "normal" ones but occasionially you'll see a message like "I'm trying to find someone to help you with this" in a thread and that thread can then be recognized as a "guaranteed reply" one. (It's possible that only these threads get escalated, but I'm not sure).

    Mike


    SP 2010 "FAQ" (mainly useful links): http://wssv4faq.mindsharp.com/default.aspx
    WSS3/MOSS FAQ (FAQ and Links) http://wssv3faq.mindsharp.com/default.aspx
    Both also have links to extensive book lists and to (free) on-line chapters
    • Marked as answer by Leoyi Sun Friday, May 13, 2011 10:18 AM
    Monday, May 9, 2011 5:37 AM

All replies

  • Do not re-post questions.

    This one was re-posted after an hour to the same forum. Such actions waste everyones' time. Don't do it.

    I have deleted the copy.

    Moderator

    P.S. There is an Edit function if you want to add additional information to an existing thread if no replies have yet been received to it. (If a reply has been received, you can add additional information by "replying" to it). You do NOT post the post again as a new thread with the same text followed by additions at the end of the text.


    SP 2010 "FAQ" (mainly useful links): http://wssv4faq.mindsharp.com/default.aspx
    WSS3/MOSS FAQ (FAQ and Links) http://wssv3faq.mindsharp.com/default.aspx
    Both also have links to extensive book lists and to (free) on-line chapters



    Monday, May 2, 2011 11:31 AM
  • Hi,

    Make your software stable then!

     

    When I tried to post it the first time I couldn’t click on the Submit button even though I had completed the whole form just as I always do and the way it usually works.  I clicked Submit several times and the page did nothing.  And then when I opened the my posts page I couldn’t see the post there so I went to the effort of posting it again.  I fortunately still had the content in my clipboard at that stage.

     

    But, I then spent another hour adding to the second post - all that content that you have just deleted.  I don’t like my time being wasted either!

     

    Please delete this one and restore my second one.  Which I did use the edit on because yes I do know that is there.

    Kirsten


    Kirsten Mayer

    Monday, May 2, 2011 10:56 PM
  • > Make your software stable then!

    It is NOT my software. I do not and never have worked for Microsoft. Microsoft do not in any way pay forum Moderators or "Microsoft Community Contributors".

    Your original post was clearly visible if you had gone to the forum you posted it to. There was circa an hour between your two posts - plenty of time to do so.

    I can not without a URL undelete a thread as I don't see deleted threads. (I do see deleted posts in non-deleted threads and can undelete them but that isn't the case here).


    SP 2010 "FAQ" (mainly useful links): http://wssv4faq.mindsharp.com/default.aspx
    WSS3/MOSS FAQ (FAQ and Links) http://wssv3faq.mindsharp.com/default.aspx
    Both also have links to extensive book lists and to (free) on-line chapters
    • Edited by Mike Walsh FIN Tuesday, May 3, 2011 8:55 AM toned down a bit
    Tuesday, May 3, 2011 5:45 AM
  • My apologies!  I am absolutely flattened.  I see your name here all the time! 

    I was obviously dreaming thinking MS provided some support to us poor unsupported plebs!


    Kirsten Mayer
    Tuesday, May 3, 2011 7:29 AM
  • No problems. I'm sorry about deleting the wrong post - I do check that the text is the same but I don't go all the way down the page.  (I always delete the second copy because the first might (more likely) have replies or people writing replies to it.)

    I have asked in the forum for requests for the forums that the profile be changed to read "Community Contributor" as you are not the first to be confused by this.

    There are two other terms that start with Microsoft. I can't remember the exact names but one is used by the Chinese support people (paid by Microsoft to provide support) and the other used typically (but not always) by US-based MS personnel.

    So it *is* confusing and I hope the confusion will vanish soon through a name change of some kind.

    Mike

    P.S. Now that the Finnish "summer" (plus degrees C!) is here I won't be around as often as during the winter.


    SP 2010 "FAQ" (mainly useful links): http://wssv4faq.mindsharp.com/default.aspx
    WSS3/MOSS FAQ (FAQ and Links) http://wssv3faq.mindsharp.com/default.aspx
    Both also have links to extensive book lists and to (free) on-line chapters
    Tuesday, May 3, 2011 8:53 AM
  • Thanks Mike,  well enjoy all that warmth!

    PS. Do you think Microsoft even look at these forums?


    Kirsten Mayer
    Sunday, May 8, 2011 10:59 PM
  • As I wrote there are the people in China who Microsoft pay to support the forums.

    Then there are (official) Microsoft Employees who seem to be used for questions they escalate.

    Then there are also a few Microsoft people who visit the forums in their spare time (they and members of the MS product team tend to only visit the forums of the current product though.

    To add to the confusion some (and I don't know which but it is most if not all of the pre-SP 2010  forums) forums are supported within the TechNet membership system which guarantees replies with 24 (or is it 48?) hours to TechNet members who use special sign-ins to access the forums. Those threads look like "normal" ones but occasionially you'll see a message like "I'm trying to find someone to help you with this" in a thread and that thread can then be recognized as a "guaranteed reply" one. (It's possible that only these threads get escalated, but I'm not sure).

    Mike


    SP 2010 "FAQ" (mainly useful links): http://wssv4faq.mindsharp.com/default.aspx
    WSS3/MOSS FAQ (FAQ and Links) http://wssv3faq.mindsharp.com/default.aspx
    Both also have links to extensive book lists and to (free) on-line chapters
    • Marked as answer by Leoyi Sun Friday, May 13, 2011 10:18 AM
    Monday, May 9, 2011 5:37 AM
  • Wow

    Thanks


    Kirsten Mayer
    Monday, May 9, 2011 5:39 AM
  • Anyone going to get back on topic and respond to the original question?

    Rich Finn - http://blog.richfinn.net

    Thursday, April 25, 2013 2:38 PM
  • As this is a thread from two years ago and as it - as you say - immediately went off-topic as far as the technical question goes, I suggest you start a new thread with your specific question rather than hoping for something here.

    Most people won't be bothered to read down this thread but might well respond to your new single post.


    SP 2013 "FAQ" (useful links): http://spf2013faq.mindsharp.com/default.aspx
    SP 2010 "FAQ" (useful links, book lists): http://wssv4faq.mindsharp.com/default.aspx
    WSS3/MOSS FAQ (FAQ; Books and Links) http://wssv3faq.mindsharp.com/default.aspx

    Thursday, April 25, 2013 3:14 PM