Hi, I'm wondering if anyone has come across this issue before and can give me a fix for it. I work as an IT Support Tech and I have a client who has gmail. She uses Outlook 2003 and the gmail account is set up as an IMAP account on there. She can send
and recieve etc all ok.
The problem is that the 'To' name in the send folder is blank by default, untill she clicks on it, when it then appears. So far, I have changed the setting so that the Sent Items folder downloads the whole message including attachments (rather then just
the header) and that didn't make any difference. I also created a new folder and created a rule that copied all send emails to it, but the new folder did the same thing.
I'm out of ideas (other then to recreate the Outlook profile but I don't really want to do that as there's another e-mail account in it too and I've got her settings etc all just the way she likes them now so I don't want to start all over again if I can
Any suggestions would be gratefully received :) (I've posted on the Gmail support forum too)
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