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Charged for the same subscription twice RRS feed

  • Question

  • Hello

    I just bought a subscription for Microsoft 365 and now appears 2 charged in the billing management. How to fix this ? 

    Friday, June 26, 2020 4:25 AM

All replies

  • Hi,

    This IT Professional forum is for general questions and feedback related to Office 2010. Your question is mainly related to Microsoft subscription payment & billing. To help resolve your issue better, I suggest you contact Microsoft or phone Global Customer Service directly for help.

    Thanks for your understanding.

    Regards,

    Emily


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Office 2019.

    Friday, June 26, 2020 7:36 AM
  • Hi,

    I am checking the status of this issue. Do you have any update for it?

    If you have resolved it, could you please share us with the solution?

    Thanks for your understanding.

    Regards,

    Emily


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Office 2019.

    Tuesday, June 30, 2020 8:46 AM