locked
Outlook desktop alert is not showing RRS feed

  • Question

  • hai, 

    I have one problem with my outlook 2013, the desktop alert for new mails are not showing in the desktop even i checked the options available in Message Arrival under FILE-->OPTIONS-->MAIL-->MESSAGE ARRIVAL. Can anybody help ?

    Tuesday, May 19, 2015 12:50 PM

Answers

  • Hi,

    What is your Windows version?

    If you are using Windows 8 or Windows 8.1, make sure the notification for Outlook has been turned on:

    In addition, if you have set rules to move emails to separate sub folders, make sure you have ticked "display a Desktop Alert":

    Regards,

    Melon Chen
    TechNet Community Support


    It's recommended to download and install Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office programs. Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Wednesday, May 20, 2015 4:50 AM

All replies

  • It looks like you're using some kind of server-side rules that toss your email into subfolders or something. In this case you'll miss some notifications.

    Alexey Kuznetsov,
    Relief Software
    More than 70 free add-ins for Outlook

    Tuesday, May 19, 2015 5:13 PM
  • Hi,

    What is your Windows version?

    If you are using Windows 8 or Windows 8.1, make sure the notification for Outlook has been turned on:

    In addition, if you have set rules to move emails to separate sub folders, make sure you have ticked "display a Desktop Alert":

    Regards,

    Melon Chen
    TechNet Community Support


    It's recommended to download and install Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office programs. Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Wednesday, May 20, 2015 4:50 AM
  • Dear All,

    Thank you For your support. I am using Windows 7. Also We are using some rules to seperate mails to sub folders. We missed to Check the rule what Mr.Melon Chen has mentioned. Now it is working fine. Thanks again a ton for your kind reply.

    Wednesday, May 20, 2015 5:21 AM