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Word 2003 takes 15 sec to start RRS feed

  • General discussion

  • I have a Citrix XenApp 6.5 terminal server running Windows Server 2008 R2 with Office 2003. When I start Word 2003 on the server it takes 15 sec before Word opens with a blank page. No documents are opened.

    If i try "winwod /safe" Word starts right away, but no blank page is displayed. I have tried to delete Normal.dot without sucess and stopped the antivirus program.

    I'm not an expert using Process Monitor but I have found out that when I filter on "Process Name = winword.exe" it takes 2,5 sec from the operation "Thread Create" and the next operation is running. The next "Thread Create" operation takes 5 sec and then the next operations is running.

    What can be wrong?

    Thursday, August 8, 2013 1:08 PM