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Sending attachments in Outlook 2016 RRS feed

  • Question

  • Using Outlook 2016. Unable to send an email with attachments regardless of type (zip, pdf etc).

    ARE able to send a "regular" plain email.

    I am able to send attachments using an application outside of Outlook

    Friday, April 21, 2017 10:36 PM

All replies

  • Hi,

    Is there any error description when you click Send for a new email attached a file? Also confirm if your attachment is too large to send out. Check your attachment size.

    Also start Outlook in safe mode to narrow down the issue: Press Win+R to open Run in Windows, type Outlook /safe, press Enter to start Outlook in safe mode. Then send an email with attachments to have a try.

    If there is no issue in safe mode, I suspect the issue is related to any third-party add-ins. Please go to File > Options > Add-ins, select Manage COM add-ins, click Go. Uncheck to disable all listed COM Add-ins. Restart Outlook in normal mode and send attachment to confirm if the issue can be fixed.



    Regards,

    Winnie Liang


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, April 24, 2017 8:59 AM
    Moderator
  • Hi,

    How about your issue? Has it been resolved? 

    Please feel free to let us know if you would like further assistance. If there is no problem, please remember to mark an answer or answers so we can close off this thread. Your action would be helpful to other users who encounter the same issue and read this thread :)


    Regards,

    Winnie Liang


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, May 4, 2017 2:05 AM
    Moderator