So i have tried to use my product key many times but when it loads to verify it it says it's not compatible. Do I have to buy Microsoft office even though all my family members haven't with they're windows computers?
Hi, are you using a pre-installed version of Office (was it already on your computer when you purchased the computer)?
Are you entering the product key for MS Office, or is it the product Key for MS Windows? (the Windows key won't work for Office)
Did you need to download (from web), or insert/install from disc?
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