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License Prompt Issue

    Question

  • We are not using a license server.  

    I added our license number into our Office 2010 package.  I ran setup /admin and I entered the number there.  

    When we run our Setup /Adminfile "OurFile.MSP" Office 2010 installs fine.  But once you start Word or Excel  etc.. you are prompted to "activate via the internet or by phone"  if you choose Internet then it activates and it all works.  

    But, we don't want that.  We don't want end users to see any dialog.  Don't they have an Enterprise License number that you can use so you never see that prompt?  


    mqh7

    Monday, June 23, 2014 5:40 PM

Answers

  • I have tried to run the following command to activate Office 2010

    c:\windows\system32\cscript "C:\Program Files\Microsoft Office\Office14\OSPP.VBS" /act

    It gives me this error.  how do you activate Office from a command line if this does not work?


    mqh7

    0x80072EE7:

    The server name or address could not be resolved

    Source: Winhttp

    When you use MAK product keys, the machine must be able to contact MS webservers, to activate.
    This error you are getting, suggests that the machine cannot resolve the host for the MS webservers.
    If it cannot resolve the name, then it cannot connect, so it cannot activate.

    http://technet.microsoft.com/en-us/library/ee624349(v=office.14)


    Don
    (Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
    This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)


    Monday, June 23, 2014 9:11 PM

All replies

  • I have tried to run the following command to activate Office 2010

    c:\windows\system32\cscript "C:\Program Files\Microsoft Office\Office14\OSPP.VBS" /act

    It gives me this error.  how do you activate Office from a command line if this does not work?


    mqh7

    Monday, June 23, 2014 8:00 PM
  • But, we don't want that.  We don't want end users to see any dialog.  Don't they have an Enterprise License number that you can use so you never see that prompt?  

    You can use KMS or MAK product keys.
    KMS is an on-premises licensing server for issuing activation.
    MAK uses MS web server to issue activation.

    Don
    (Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
    This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

    Monday, June 23, 2014 9:09 PM
  • I have tried to run the following command to activate Office 2010

    c:\windows\system32\cscript "C:\Program Files\Microsoft Office\Office14\OSPP.VBS" /act

    It gives me this error.  how do you activate Office from a command line if this does not work?


    mqh7

    0x80072EE7:

    The server name or address could not be resolved

    Source: Winhttp

    When you use MAK product keys, the machine must be able to contact MS webservers, to activate.
    This error you are getting, suggests that the machine cannot resolve the host for the MS webservers.
    If it cannot resolve the name, then it cannot connect, so it cannot activate.

    http://technet.microsoft.com/en-us/library/ee624349(v=office.14)


    Don
    (Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
    This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)


    Monday, June 23, 2014 9:11 PM