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Exchange 2013 cached mode and Exchange 2010 RRS feed

  • Question

  • Hi,

    We have issues with Outlook 2013 not getting new emails in inbox unless its restarted. It works fine when cache is turned off. The users are on same LAN as single Exchange 2010 backend server.

    Any ideas please?


    Celtic

    Friday, January 10, 2014 5:12 PM

All replies

  • Can you provide some more information regarding how your exchange network is setup?
    Friday, January 10, 2014 5:19 PM
  • Hello,

    Please describe your environment detailedly.

    Please click send/receive to check the result when you use cached mode.

    Please check if there is any sync issue.

    Please open outlook, click folder list at the bottom of left panel.

    If you have any feedback on our support, please click here


    Cara Chen
    TechNet Community Support

    Monday, January 13, 2014 6:41 AM
  • Hello,

    Is there any update?

    If you have any feedback on our support, please click here


    Cara Chen
    TechNet Community Support

    Wednesday, January 15, 2014 1:17 AM
  • Hi,

    The network is a flat network with a collocated single Exchange 2010 Server. The customer is building an clean image at the moment. I will post the results

    Thanks


    Celtic

    Monday, January 27, 2014 8:11 PM
  • Hello,

    If there is any update, please free let me know.

    If you have any feedback on our support, please click here



    Cara Chen
    TechNet Community Support


    • Edited by cara chen Tuesday, January 28, 2014 1:31 AM edit
    Tuesday, January 28, 2014 1:31 AM
  • Only for Outlook 2013 Clients? All the Users?

    Upgrade the outlook with latest patches. By pass the loadbalancer. 

    What version of Exchange with SP and RU? If lagging....Upgrade the servers. 

    Wednesday, January 29, 2014 6:59 AM