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An unexpected error has occured RRS feed

  • Question

  • I have created new user in windows 10 and when launching Outlook 2016 from Office 2016 Home and Business i get error: "An unexpected error has occured".
    What is this?
    • Moved by Steve FanModerator Wednesday, November 15, 2017 8:26 AM move to dedicated Outlook forum
    Tuesday, November 14, 2017 4:02 PM

All replies

  • Hi,

    From the description, this issue only happen with the newly created user account on a Windows 10 computer, correct?

    Does it continue if we try start Outlook in safe mode? Press Win key + R to open the Run command, type outlook /safe and press Enter.

    What if we try to run Outlook with administrator permission?

    Besides, we can also try to create a new Windows user account and see whether you see the same error.

    Regards,

    Steve Fan


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    Wednesday, November 15, 2017 8:35 AM
    Moderator